Unlike most geeks, I like people much more than computers. I will invite you to pull up a chair and watch everything I do. I have no need to stroke my own ego by using techno-jargon that you could care less about. I'm there to fix your computer not practice a scene from Star Trek. I want to impress you with results not words. I explain what I am doing so you understand without hearing annoying technical buzzwords.As you watch the process it will remind you of problems that you've been enduring that can be addressed on the spot without hauling it anywhere. Shops commonly change desktops, icons, links, and home pages without your approval to give the appearance that they did a lot. Meanwhile you're lost in the new layout that you didn't ask for. As creatures of habit, most folks just want to remain in their comfort zone.
Having the computer in its normal environment is part of the diagnosis and repair. Are the wires properly installed? Are peripheral devices like printers & cameras causing issues? I have discovered phone systems, power lines, heat, internet service, microwave ovens, routers, blenders, freezers even alarm systems causing problems. A repair shop is incapable of such diagnosis.
Highlights and features
- Computer Repair & Maintenance, Data Backup & Recovery, Virus & Spyware Removal, IT Support
Reviews (11) Brian E.
Aug 10, 2022
Jenny Frostad
Aug 10, 2022
Bill you are awesome!!! Thank you so much for all your help in re-connecting my wireless services. And doing it in 10 minutes remotely at 6 o'clock in the evening! I am lost without my I-PAD and you got me back up & running in no time. Over the years we have you used your services and you never cease to amaze us. We would recommend you to any of our friends or family. You ROCK!!!
Aisha S.
Jan 01, 2022
I highly recommend Marc for any laptop repairs. He is a very friendly, enthusiastic and professional guy. Importantly, Marc fixed the issue with my laptop for a very competitive price! In terms of the process, I rang Marc up and explained the issue with my laptop over the phone, He gave me an initial price estimate. Marc picked up my laptop from my apartment at a fixed time, turned up on the dot, took my laptop away and fixed the problem, saved all my files onto a hard drive so that nothing was lost, provided me with multiple daily updates by text and phone during the few days he had my laptop, sent me an email with a list of all the work he had done and software that I needed to reload onto my laptop, and kindly dropped my fixed laptop back to my apartment along with all my files saved on a hard drive. Couldn't have asked for more! Amazing service- thanks so much!
Nick Jones
Sep 10, 2021
Gareth Terry
Jul 27, 2021
Demi Wooldridge
Nov 28, 2020
Toban Hunt
Jun 25, 2020
Lifeofamillion
Feb 28, 2019
I trusted Marc with my Mac as it completely shut down on me. He had fixed it, and quoted me a reasonable amount. Very quick turn around & kept me in the loop during the entire process. Being a video editor I'm so please he was able to fix my laptop in such a short period of time. Marc is very friendly & professional. After my experience I would 110% recommend without a doubt for any IT issues. You will not be disappointed. Thank you once again Marc & all the best!
Omegan Healing
Feb 05, 2019
Dilip Ghose
Dec 19, 2018
I contacted Marc and arranged to go see him about a laptop that I thought had suffered a hard drive failure. I had bought the laptop from Cash Converters and the hard drive had been replaced with a reconditioned one - worked fine for a while. Marc tested the drive and confirmed the drive had failed. He tried to see if he could recover any of the data but it was past it.
We discussed replacement options as I wanted a drive with a reasonably high read speed as I mainly used the laptop for gaming. He looked up various drive options - hybrid drives, SSD etc and I settled for one he had in stock. Marc was due to go on holiday but he installed the drive, reloaded W10 and had the laptop back to me before he went. Was also nice to get a proper receipt detailing the work carried out, parts used and guarantee period. Was very satisfied with the work done and customer service. Would be quite happy to use him again and to recommend him to others.
We discussed replacement options as I wanted a drive with a reasonably high read speed as I mainly used the laptop for gaming. He looked up various drive options - hybrid drives, SSD etc and I settled for one he had in stock. Marc was due to go on holiday but he installed the drive, reloaded W10 and had the laptop back to me before he went. Was also nice to get a proper receipt detailing the work carried out, parts used and guarantee period. Was very satisfied with the work done and customer service. Would be quite happy to use him again and to recommend him to others.
Kim Poynter
Mar 24, 2018
Marc was extremely friendly and efficient- he managed to fix my broken laptop fan for a reasonable price and very quickly so that I wasn't without my laptop for too long! When there was a slight issue with the keyboard not having been clicked back into place properly after the repair, I took it back to him and he cleaned and fixed it the same day for no extra price as his work is all guaranteed. Would highly recommend and will definitely be using again if anything else goes wrong! Thanks Marc :
