Rated 4.89 / 5 from 19 reviews
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Fast Rhino Serving Northwest Tucson since 2004, we have maintained our mission to deliver genuine customer service; the same kind of service our parents and grandparents grew up expecting to receive for their hard-earned dollar. If you are tired of being treated like a number when you need computer service, call on FAST RHINO. We still remember what the term, customer service actually means.

Our computer store is situated at the north end of the Rancho Vistoso loop in Oro Valley, AZ. Feel free to drop in to see our retail showroom or call us to schedule a technician for an on-site visit. Either way, you're sure to find that our products and services are a step up from the competition.
Highlights and features
  • Computer Repair & Maintenance
Associations and certifications
  • CompTIA
Services
Services We Offer
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Services We Offer We offer a number of computer services to include:- Virus & Fraudware removal- Traditional & Wireless networks - Data recovery and backup solutions - System sales and upgrades - Hardware & Software installations - Preventive maintenance - PC training - Web development We don't play games when it comes to scheduling appointments. When the appointment is made, that's exactly when you can expect our technician to be at your doorstep. We respect our clients by adhering to exact times.
Reviews (19)
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David Ahmad
Jun 03, 2022
I was having trouble getting software update for my MacBook Air which was making longing on to my secure business network not very efficient. Shari suggested I come that afternoon and helped me then Merlin finished the job up and presto I was working like a charm. Very nice, helpful, knowledgeable, professional in their guidance and advice. Looking for a reason to go back.
Pam A.
Feb 04, 2022
I was lucky enough to pull up an excellent computer repair show, Fast Rhino. I have an older Dell desktop computer that keeps resetting the Windows password every year around the same time and it is never online. So for the past 3 years, I have gone to "U Break, I Fix" in Goodyear, AZ. They charge me $99.00 each year for the same thing. It happened again this year so I dropped it off in Mesa at "U Break, I Fix".

After 3 weeks, I went to pick it up and they never got to it, didn't call me, and already charged me. I took the computer back home and looked up Fast Rhino. I went into their store and Merlin took the time to take care of my problem right then and there and only charge me $29.00! I couldn't be happier that I found them. I would suggest anyone who is having issues with their computers to go to Fast Rhino. Fast and very reasonable! Thank you Fast Rhino!
Bradley Reed
Jan 09, 2022
Zack has helped me a couple of times with many items on my "punch list." He has been extremely patient with my many questions. Very professional. I highly recommend Fast Rhino and Zack, in particular. Mary Hudson
Jane Twibell
Aug 23, 2021
I am so happy to have found Fast Rhino. Service has been excellent and timely. Explanations have been thorough. Will continue to use and recommend them to others.
Bette Taylor
Jul 20, 2021
Fast Rhino is an outstanding company to work with. They are so helpful, both in person and on the phone. They have helped us with computer, phone, WiFi, modem, TV.all kinds of technical issues. They are extremely knowledgeable, always on time and very professional. I highly recommend Fast Rhino. I've been using them for years.
Bart Berlin
Jul 20, 2021
I brought an old HP laptop to Best Buy to ask the Geek Squad how to get it running. After checking it out the tech said it was too old and should just get thrown out. I took it to Fast Rhino. They simply removed the battery and told me to use it plugged in. It has been working fine. No problems. Does Best Buy even know what a battery is?
John Lowe
May 13, 2021
I have been using Fast Rhino for many years and recently purchased a new computer system from them, along with some component upgrades. I find them very friendly and understanding to my needs as well as my technical problems. I have had work done in their shop as well as my home and the problems are always diagnosed corrected. I really appreciate the time they take to follow up with explanations in using proper procedures. I highly recommend Fast Rhino.
William Hill
May 06, 2021
I recently had to have my Macbook cleaned since I was behind in my updates, so I was looking for a local business to get this done. I went by Best Buy first and since the price was pretty high I decided to shop around. I called Fast Rhino spoke with Merlin who was very helpful. He tried to help me over the phone but I still had difficulties so I drop the computer off.

The service was great and my computer was finished with the updates and cleaning two days early. I highly recommend Fast Rhino to anyone looking to get work done on their computer.
Dale Walker
Mar 24, 2021
My 85 yr young father's computer was scammed so he needed a good PC scrub to make safe from trusted local brick and mortar repair service. Fast Rhino picked up and delivered the cleaned PC in less than 3 days. The end to end service and quick turnaround far exceeded my expectations. Fast Rhino tech installed new verified virus and malware software, and went as far as helping him change all his important account passwords. Really nice folks and great customer service. They did exactly what was needed in this PC emergency.
Barbara Rintala
Jan 12, 2021
I love Fast Rhino! I dealt with them in Arizona for about 10 years. Now I live in Kentucky, but I prefer dealing with them remotely rather than shopping locally or getting help locally. They just set me up with a new PC and transferred my data flawlessly from the old machine. No fuss, no muss, no heart attacks! They are completely professional, polite and easy to work with, and operate with the highest standards. I'm so grateful for all the excellent work they've done for me and for how pleasant and easy they make it--almost like magic!
Loren S.
Dec 30, 2020
I just moved the area and had an issue with my very old Apple monitor. Mike checked it out very thoroughly, right away and gave me the answer I needed. They were super friendly and very responsive to my questions. It was very welcome and it's great to know that they're nearby and that I can rely on them.
Judi Ellwanger
Nov 19, 2020
In a world where mediocrity is often the norm, Fast Rhino provides truly outstanding computer service. They combine state-of-the-art skills and knowledge with the ability to communicate effectively. They are genuinely interested in helping clients understand and learn how to navigate the complexities of our computerized world. It is my pleasure to recommend Fast Rhino and give them the highest rating. My sincere thanks and appreciation for work well done. Judi Ellwanger, Tucson, AZ
Ray M.
Feb 23, 2019
I was having problems with my laptop and took it into Fast Rhino, they diagnosed it as having some kind of virus that they could not get rid of however my hard drive was failing so the virus was not an issue any more and I needed a new computer. They evaluated my needs and purchased a new computer at a great price. They transferred everything over from my old computer but the virus. Merlin delivered the computer and spent 2 house helping get everything set up and running.

Since then I have had some questions and problems which he has been more than willing to help me. Merlin, Sherry and the entire staff are great to work with in addition to them being very competent in diagnosing and fixing any problems. They are great to work with and I highly recommend them. Ray M.
Kiki A.
Jul 01, 2018
Just moved to this area and needed help transferring data from older iMac to MacBook Pro. Called and they were helpful and I decided to take both mine and my daughters in. What a friendly, professional staff, especially Sam, the greeter! There was an issue with mine and they worked around it. Today we have our laptops all ready to go. And I think their prices are very reasonable. Thank you guys.
Rob T.
Dec 03, 2016
Fast Rhino fixed my laptop while I was on tour with my band. They are great people, reasonably priced, and fast! Thanks for all your help!
Kim R.
Sep 08, 2015
They were so helpful troubleshooting my laptop. It turned out to be a fairly easy fix for what I thought would be a very complicated deal. I am very thankful for Fast Rhino. They fixed it very quickly while I waited with the friendly staff.
B. C.
May 07, 2014
A customer for many years I am out of their service area, so they assist over the internet and we could not be happier with their support! This year I had a new PC built from Fast Rhino and excellent price aside, the machine runs like a dream. Merlin and Sheri continue to be committed to customer service and satisfaction!
Croco Stimpy
Apr 10, 2013
I've been a Fast Rhino customer for years and I've always had a great experience. They are prompt, well equiped & make house calls. Their staff is courteous & professional and know all about computers, e-mail & propblems & repairs. I have also purchased several computers from them and they all work great. Have no fear, Fast Rhino is there for you!
Cherryl Ann B.
Jun 14, 2012
My printer was printing images that were dark and muddy. Photoshop was telling me my embedded color profile did not match my workng space. Images were blurry on my screen after re-sizing in Photoshop. Fast Rhino was able to come to my house within days of my call, Sheri sent me web info and provided phone support. Merlin came and after some time needed to get used to both me and my computer set-up, he was able to reslove my problem, which was a great relief.

The cost is comparable to other companies, and the customer service is excellent. I worked with a lot of computer techs at my last job, so I am fussy. I am spoiled, so I am giving three stars for Good Work. I may revise higher in future.