We are Baltimores one-stop shop for Information Technology Services. We help businesses make the most of their Technology resources. Find out what we can do for you! When your network is down, your business is down. Let us manage your IT systems so you can get back to work. We do workstation and server maintenance, helpdesk, network cabling, cameras, and more!Our shop facility in South Baltimore serves residential and business clients alike. Give your system a clean bill of health, add memory or storage, and recover data. Our GIS experts can make your data pop! From static map products to dynamic interactive web map content, we can help you make effective data visualizations.
Our Computer Shop is open to home and business customers at 1414 Key Highway. We have the parts and expertise necessary to get your sick systems up and running smoothly. Basic repairs such as virus removal and system optimization are just $99, and are covered by a 30 day warranty. More advanced repairs such as laptop power jack replacements are $150.00, and data recovery is $199 flat.
Highlights and features
- Remote Support, Network Support & Administration, Virus & Spyware Removal, IT Support
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Our company has provided quality Network Administration and remote management services to Baltimore area businesses since 2007. We have rates and service packages tailored to suit any budget. When your network is down, your business is down. Let us manage your network so you can get back to business. We can manage your servers, workstations, network hardware, and other IT systems. Network Cabling
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Reviews (11) Kristi Wedemeyer
May 28, 2022
Maria
Jan 13, 2021
This place is truly a gem. I cannot recommend them enough! They saved me hundreds of dollars after a coffee spill on my laptop. Other places were planning on charging $200 just to take a look at the damage, and Apple was going to charge me $800+, but at Charm City Networks, they cleaned it out for $50. It's been 9 months since then, and I haven't had any issues with my laptop!
Chris Balaban
Oct 13, 2020
My laptop was connecting to the router, but not the internet when all my other devices connected without issue. I tried everything Google and YouTube told me to with no luck. I spoke with Mike who told me to bring it in and he'd take a look. Brought it in around 10:30am and it was completely fixed by 1:30pm. I couldn't be happier with the service and Mike was great! Will definitely be coming here with all future computer, phone, network, IT issues in the future.
Keith Bull
Sep 20, 2020
We've been using Charm City Networks to support a small business for about 5 months now and hands down the best managed service provider (MSP) I've worked with. They are very responsive to emails and phone calls. Charm City has migrated our email services, server backups, a couple computers, and a firewall and all went very smooth and quickly. These were projects we knew we wanted to have an MSP perform going into the agreement and they were all done at our request. They are a no-pressure MSP that just does what they should when they should. We came to Charm CIty from a very bad previous MSP and the experience has been great.
Philip Grantham
Aug 17, 2020
Agim and his team have provided outstanding service for our firm and its digital communication needs for the past 6 years. Every time we have needed assistance they have responded rapidly and professionally. I would not hesitate to recommend them to anyone with technology needs or issues. Phil Grantham
Allyson Waldon
Jan 26, 2020
Would give 6 stars if I could. Services provided for our small business are always prompt, helpful, and thorough. Charm City Networks helped us to make cost efficient choices for our ISP and is actually saving us money. Our previous IT service company sometimes took 2-3 business days to respond to a question so we feel spoiled when Charm City calls or stops by to check on a problem as soon as it arises. Really, they're worth every penny.
Stephaney Wilson
Oct 26, 2019
Kayla Iuliano
Apr 28, 2019
Apple: $800. Charm City Networks: $50. If you want personable, quick, affordable service, I cannot recommend Charm City enough. My Mac had water damage, and I brought it to Apple to get it looked at. Apple said it would be $800 to look at it and install new parts. I said no thank you, and my fiance found this place a few days later. They took a look and cleaned it up a bit, but said nothing was seriously wrong! The $50 was for a bit of labor and I thought it would be a lot more. So grateful to them, and absolutely recommend!
Kathy Cortopassi
Dec 06, 2017
A simple pressing of the button on an old laptop for wireless access, that's all I needed to do. And to think I wasted a half hour of my own time and the drive time to get to Charm City for such a simple thing. And he was kind enough to have pity on the feebleminded and not charge me. Wow. What a gentleman. I was not treated like the imbecile I was; I was treated with respect. Now this is a biz I would recommend with 1,000 stars!
Courtney Hohn
Nov 21, 2017
Joel Thomson
Dec 15, 2016
These guys are the absolute best for computer support in Baltimore! While Best Buy or Micro Centre would charge at least $50 for a diagnosis - they do it for free! On top of that, if it's a minor repair - they won't even bill you. I've come to these guys twice and on both occasions, Brian was the one who helped me out. Solid advice and timely repairs - what else can a man ask for?! These guys are models for how businesses should operate - customer focused and service oriented! They stay true to their name - absolutely charming!
