Rated 4.1 / 5 from 20 reviews
5
14
4
1
3
1
2
1
1
3
Website
Call
Doctor PC Locally owned and operated, Doctor PC offers a 1- to 2-day turnaround for computer services. Count on us for computer handling instructions, outstanding customer service, and low, competitive prices. Our friendly staff works one-on-one with you to educate you on your computer, e-mail, Internet, and document creation needs. For quality service, contact us today!
Highlights and features
  • Computer Repair & Maintenance, Data Backup & Recovery, Network Support & Administration, Software Installation, Email Solutions, Hardware Installation, Operating System Support, Virus & Spyware Removal, IT Support
Reviews (20)
Write a Review
James Ryder
Mar 05, 2021
Pedro has always been there for me when I have had computer problems with his timely repairs and advise. Thank you.
Anna Lukyanova
Jun 10, 2020
I had a very good experience getting my computer fixed here. I felt these people were professional and polite throughout. I really appreciate it.
Stuart Rawlings
Nov 05, 2019
Pedro has been helping me for more than a year with a range of problems from computer viruses to printer connections, color images and the purchase of ancillary equipment. He knows more than anyone I have ever consulted, and he is very friendly and reasonably priced. I strongly recommend him to anyone with any kind of computer problem.
Cherish R.
Jul 16, 2019
Awesome! Best Buy couldn't transfer data from one computer to another for 3 days. Doctor PC did it overnight!
Clayton Guiraud
Jun 11, 2019
Cold called these guys and they helped with me troubleshoot my internet connection. They were kind and courteous on the phone and told me what to tell the tech guy for my ISP. The information worked. Thank you!
Donnie V.
May 17, 2019
The owner was great, in and out, and my laptop is fixed at a better price then the competitors! Highly recommend.
Elliot S.
Apr 22, 2019
He's a scam artist. Check out his other one star reviews. He will lie, cheat, do anything for money. He promised me windows 7 when I had XP and never put it in. He charged me for a new hard drive that should have taken 7 but no 7. He never even bothered to tell me. Partly my fault. You should never buy a bootlegged software.it could be full of viruses.

He charged me for an antivirus for three computers to triple the price. I only had one. Then he wrote back a response criticizing my house. His reviews are old, maybe (hopefully) he's out of business and working for Good Housekeeping!
Leslie S.
Aug 03, 2018
My son and I went into this establishment after talking with a employee and explaining what we were needing done. We were assisted by Pedro a older man and he was extremely rude right away. As my son was describing the issue, Pedro was arguing with my son. We explained that we needed a quote for our monitor because it is under warranty from square trade and they would be paying for the repair or replacing our monitor.

He typed up a tear down invoice and then would not give it to us. We again told him we needed a quote to send to the warranty people and he refused to give it to us. He said we must pay the $75.00 fee and leave our monitor. I would not recommend this establishment to anyone.
Susan Galbraith
Apr 16, 2018
Always great caring service, very patient with those not computer savvy but dependent on it every day for business!
Vic Paz P.
Dec 06, 2017
Very kind and genuine shop owner. His employee was the one to handle my case though (attempted recovery of data); he was certain he could retrieve it and told me to give him 72 hours. After a handful of days I called to see what the status report was and he had tried one program and it had been unsuccessful but he had other programs to try. I asked him to please call me with the status in a few days but I never heard from him.

The next time I went to the shop the awesome zen shop owner was there (the employee wasn't) and it was clear that the employee hadn't communicated about my product so I was left to assume that he had tried all his tricks and that it wasn't recoverable. But there is something unsettling about not being contacted or kept informed; communication (or lack thereof in this instance ) created a feeling of mistrust in me, hence the three stars.
Mike E.
Jul 14, 2017
Great place! I had a software problem and the owner fixed it while I waited and didn't change anything! You can't beat that!
Susan Harris
Jun 02, 2017
I just had my computer repairs, and they were so fast, friendly and knowledgeable. The cost was affordable for tight budgets.
Chelle K.
Mar 30, 2017
I have taken a couple of different problems here and I have been impressed with their service and professionalism. Most recently I had a laptop that was misbehaving and Cristina showed me an easy fix for free! I highly recommend this business.
Devyn K.
Jun 17, 2016
Went into this business to get a computer fixed and the owner Stewart Schurr solicited me instead. Reported it, but the misogynist detective at Placer Sheriff accepted his conduct as boys will be boys. You know the mentality, well we're dudes and that's what weak men do, and women are just the objects we do it to, so stand down and endure your lot in life.

No kidding really it's that stupid and simple! I'm in the process of following up to make sure he is on record to provide support for his future prey victims. Seen this my whole life and disgusted by it; doing something about it! Men of wealth and power drive the demand for human trafficking. All people need to speak out against exploitation.

Please read, and pass it on: globalfreedomnetwork.org. Excerpt: "Several recent studies in different countries have found the majority of men using the services of pubescent girls were opportunistic buyers, often family men, teachers, doctors, lawyers, pastors, CEOs, or government officials who may not know or care they are exploiting children, rather than pedophiles."
Curtis Christensen
Jan 13, 2016
Extremely professional and welcoming. These guys had diagnosed my computer in 3 minutes and had my laptop running again with no hangups. Highly recommend their services
Elaine A.
Sep 01, 2015
Took my laptop to the Geek Squad, after several hundred dollars and 2 weeks they hadn't resolved the problem. Went to Doctor PC and two days later my laptop is running better than ever. Cristina spent a lot of time with me to make sure the laptop is functioning the way I wanted. Can't really say enough about Doctor PC. So very grateful they are here in Auburn.
J. W.
Feb 17, 2015
How nice it is to return to a company who did a fantastic job the first and second time and now bring in my husbands computer, convey my wishes they meet them graciously they finish them quickly and come into pick up and the expenses far less than you would ever expected. boy I went home happy and the computer run perfectly Doctor pc.your my other Valentine. Thank you so much.
Ziggy H.
Jun 26, 2010
Computer repairs are a tricky thing, especially if your computer is 4 years old and ready to go to the computer graveyard. Although, it took several trips to doctor pc to get my computer "glitch" free and operating at high speed, I would say that my experience was favorable. I say this because I was only charged for my initial visit. Christina (the owner) backed up her service above and beyond her one month warranty and continued to try to get to the bottom of my computer issues at no extra charge to me. Christina is an honest and dependable business woman. She stands by her word and her service.
Christie P.
Jun 09, 2010
I had an excellent experience at Doctor PC. I had a computer built at a nearby business and was treated very rudely so when this computer started freezing, I called Doctor PC. Christina (the owner) answered and spent 10 mins. on the phone with me trying to narrow down the problem. I was so impressed. I have never had someone actually spend time on the phone with me before!

As a photographer, I couldn't afford to be without my computer for more than a day, and they were so accomodating. They worked quickly and made me feel like I was their priority. My computer problem is FIXED and I'm very happy. In addition, Christina is spunky and fun to chat with. I will recommend this business to everyone!
Jonathan M.
Aug 02, 2009
If you need data recovery, Doctor PC is fine. If you need anything else, I'd go elsewhere. I was told that my computer would take a couple of days, and that this would be a fixing of the computer - as in maintaining my programs - not a reformat / system recovery via the computer manufacturer's recovery discs. Well, instead of a day or two, it was about three or four days before they even looked at it.

They couldn't fix it, and instead reformatted and ran the recovery discs -- something that frankly, I could've done on my own. Also - it was about three weeks until the system crashed again, and ended up at a different shop for repair. Beyond all this, when I would call, I was given an attitude. In fact, when I went to pick it up, I was addressed by a rude comment, "Oh, so you're the FAMOUS Mr. Myers." Really? Incredibly rude, and the woman having the audacity to say that after charging me a hefty amount and doing a not-so hot job on the computer - crazy. Again, they did do some data recovery for me on a few crapped out hard drives, and that was OK, which is why they avoided the one star review. That said, I wouldn't go there again -- look through my other reviews to see where I found that did a better job, faster, and cheaper.