Today more than ever you need a computer service company you can trust to do the job right and for best possible price. We help guide businesses to become more efficient and effective in their computer practices and provide on-site and in-store services for residential customers and small offices. Whether you need a computer repair, virus removal, server upgrade, data recovery or support for your new or existing network, I.T. Connect can provide the service you need at a price you can afford. We guarantee it!

When you join our Hardware as a Service (HAAS) program you prevent costly bulk expenses, but still have the technology you need including the service and support that will keep your system modern and functional. Benefits of Hardware as a Service include Reduced capital expense, regularly patched and updated software, free installation and configuration of new systems, timely and free replacement of any broken hardware, included virus protection and unlimited on-site and remote support.

Highlights and features

Laptop Repair, Remote Support, Computer Repair & Maintenance, Server Installation & Configuration, Data Backup & Recovery, Network Support & Administration, Virus & Spyware Removal

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Computer Repair

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I.T. Connect offers a wide variety of PC Repair options both locally and nation wide via mail-in repair. We service Acer, Apple, Compaq, Dell, eMachines, Gateway, HP, IBM, Lenovo, Sony, Toshiba, custom builds and many other brands. Bring your machine into our service center, or give us a call and we will send a technician to your home or business.

PC & Laptop Sales

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At I.T. Connect we can help you select the right new or refurbished computer to match your budget and needs. Don't want to spend a lot on a computer? Maybe a Dell Factory Refurbished computer is the right option for you. For just $300-$400 we can set you up with an off-lease business class machine that cost $1200 just 18-24 months ago. Business class machines are built with better quality parts than "home" model PCs and generally last longer and require less service.

Since the average home user usually keeps a computer for anywhere from six to eight years (four to five for businesses) the Dell Factory Refurbished systems that we provide are an excellent value. We can also help you select a brand new Dell, HP or custom built system.

Richard Browne

Oct 21, 2021

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Kyle and Carmen are superlative in everything that they do. You will have to search for years to find anyone who can provide their level of service. It is so refreshing to find a small business with their kind of integrity, attention to the customer, and knowledge.

Chuck Schramm

Sep 26, 2021

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I have had good experiences with Kontney. I bought a laptop a few years ago and was happy with the service. I recently took my older iMac in to be wiped. I was pleasantly surprised to learn that they would buy it for resale.

R. C.

Sep 11, 2021

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Owner seems to care more about his ebay business than running a company that doesn't violate many state and federal labor laws. The owner also makes verifiably false claims not only to his customers but in his response here. I was laid off due to covid. If the owner wants to continue to lie then I will post receipts of not only his message telling me to go on unemployment but also a copy of the court records ruling in my favor when the owner tried defraud the UI system and me. Bottom line, the owner cannot be trusted.

Louis Young

Aug 16, 2021

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Kyle is very professional and did a great job installing my new printer.

Oksana Carlson

Jun 12, 2021

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We have been working with Kontney Computer Group since shortly after they started business. They have helped us set up and maintain our computers in our church, my husband's law office and our home. They have been extraordinarily helpful and responsive for all the years that we've worked with them. We can't recommend them highly enough!

Kathryn Hassin

Apr 06, 2021

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Kyle Kontney arrived on time and was very thorough in diagnosing our problem, which we originally believed was with our router. When he determined the problem was our smart TV, he did not charge us for his visit, despite our efforts to pay him for the service call. Kyle Kontney lives by his business model, which is to "provide friendly, reliable services at a fair price". We trust Kontney Computer Group to address all of our computer needs.

Juju Bee

Aug 28, 2020

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This place has no business serving any community. The absolute worst customer service and dubious quality of work at best. I was charged for work that was never done. Their prices are absolutely insane and what they say they do, they don't. For example, I was missing several drivers on my computer that they supposedly updated. I paid $120 for them to push the update button, delete some temp files. Really? That's absurd. That's price gouging. Stay away, find a new IT service provider. You'll be glad you did.

Jennifer Anton

Jun 19, 2020

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Kontney is by far the best computer company I have ever worked with! There has never been an issue that they couldn't fix! They are SO knowledgeable, fast turn around time and so caring about what I actually need and what the needs are of our business. When buying equipment they have excellent prices. Never try to sell you something you dont need.

Sandy Sager

May 06, 2020

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I have been doing business with Kontney Computer for years. They are very skilled and knowledgeable. Any issues I may experience, I call in and they promptly resolve them with their remote support service. I can't speak highly enough of Kyle and Carmen. Liz is great as well. Their customer service is five-star. I highly recommend using Kontney Computers in Big Bend, WI.

Anita P.

May 23, 2019

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The Computer Company, Kyle Computer Group, has been extremely helpful with the updating and installation of a new computer I purchased. I had purchased a PC from Walmart for 500 dollars. It was very disappointing and so I took it to KCG to see what was wrong. They were very helpful with consulting me with what was wrong and have a very professional tone to everything they do. I would highly recommend any individuals who have issues with their computers!

Martin'S. Automotive Service Llc

Apr 02, 2018

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We've been using Kontney for all our hardware, software and networking needs for 10 years. Their prices are fair, their knowledge and service level are outstanding. I don't hesitate to call them for ANYTHING computer related.

Bryan

Feb 26, 2018

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Incredible customer service. After working with Kontney for 10 years, I have nothing but positive things to say. They are knowledgable, punctual, and professional. Most importantly, they are honest. Integrity is key; never have I doubted them as experts.

Jeff A.

May 04, 2016

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I recently had my wife's computer go down. It would not even boot up. Took it to Kontney in Mukwonago and Kyle did a full work up at no charge to let me know what was wrong. It ended up being a bad hard drive. Kyle recommended a hard drive and provided all options to get us back up and running. He was able to reload Windows 10, and almost all software, and wow, the computer runs better than when it was new. They really know computers and how they tick. I would highly recommend this company if you need any computer help.

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