Based in Walnut Creek, California, Walnut Creek Computer Repair has been providing high quality Network Services since 2002. We have installed over Hundreds of networks and serviced many more, throughout the San Francisco Bay Area. We have expertise in deploying solutions utilizing technology from Microsoft, Citrix, Cisco, Hewlett-Packard, Symantec and many other industry leaders. Our long term relationship with these manufacturers means we have a considerable depth of knowledge of these product lines, and how they inter operate.We believe in proactive service, in preventing network problems before they cause expensive downtime, and our NetCentral Network Management service sets a high standard for network maintenance that sets us apart from our competitors. Our commitment to high quality work and impeccable business ethics will be apparent from the first time you use our services, and provides a compelling reason to let us be your network partner!
Our team of certified experts, combined with our strategic partnerships, gives us the ability to properly evaluate your business process and provide practical and effective IT solutions. Our goal is to help you achieve maximum operating efficiencies and security while reducing risks and overall IT spending.
Highlights and features
- Computer Repair & Maintenance, Mac Repair, Data Backup & Recovery, Network Support & Administration, Software Installation, Virus & Spyware Removal, IT Support
Services
PC Services
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We provide on-site computer repair & computer support services in East Bay and surrounding areas. We will come to your home or office, and there are never any travel charges. We work when it's convenient to you. Whether you're across the street or across the county we'll come to you. We'll send a highly qualified technician to repair your computer or laptop and help you with any of your computer issues. Business Solutions
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We will be at your company's site on a regular basis to perform network maintenance and support tasks. Having the right technician at your site for just a few days per month can provide benefits that are identical to having an IT person on staff, and at a fraction of the cost! Engineers are available for increments of 4 hour blocks, scheduled to have the most beneficial impact on your network's reliability, performance and security. You'll be able to concentrate on your core business, because your IT infrastructure is being handled our experts. Residential IT Support
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We are dedicated to excellence in everything we do and it doesn't stop when it comes to your home computer. We know how important computers are these days. We make sure you get fast recovery and service when your computer is down! We work very fast, whether you drop the computer off at our shop or we come to your home for our on-site service. Network Installation and Support
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Computer networks consist of a variety of different components, including network data cabling(cat5/cat6), network switches, routers, firewalls, desktops, laptops, servers, VPN and many more. Our computer network consultants have the knowledge and expertise to design a solutions that right for you. We evaluate your business needs & requirements as well as existing technologies in place. We'll sit with you and discuss your needs and make sure that the network design will work for you and your business. One of our network consultants will meet with you and determine your Information Technology Needs. 
Reviews (9) Morten Mikkelsen
Apr 09, 2022
PC repair guy from hell! Not only could they not repair our laptop they lost/threw out our hard drive despite having put it in an enclosure for us and knowing fully well we wanted to keep it. I've kept trying to schedule appointments to pick up the hard drive but it is extremely difficult to get someone on the phone. They almost never pick up. I've shown up in person but there's seldom anyone on site (at least in Walnut Creek) and the door is just locked.
Even when I did manage to schedule an appointment no one showed up for it and the door was locked as usual. I've tried and tried and tried until finally they told us they can't find our hard drive anymore. This place is a disaster.
Even when I did manage to schedule an appointment no one showed up for it and the door was locked as usual. I've tried and tried and tried until finally they told us they can't find our hard drive anymore. This place is a disaster.
Adriano Aragon
Feb 27, 2022
Unhelpful and uninterested in helping at all. They didn't see anything of significance in it for them so they blew me off. ***Responding to his response below:*** How would you DARE libel me and say I asked for anything illegal. I took a picture of your public libelous response. I very clearly asked you for what my insurance asked for: an ESTIMATE.
I told you it is most likely a write off and probably can't be repaired but they need to hear that from a professional repair center nonetheless, which you have made clear you are not. I said I'd be happy to pay for your time for the estimate. I found a very nice fellow who said come on by and he wrote that repairing it is not possible and that is it. How'd you come up with anything illegal?! Asking for an ESTIMATE?!
I can't just ask insurance to give me a new one because I say so. How do you think insurance companies total items or cars?! The estimate exceeds the value. Think before you write a libelous comment. And you're the "not nice person" for insulting me for asking what my insurance company asked for.
I told you it is most likely a write off and probably can't be repaired but they need to hear that from a professional repair center nonetheless, which you have made clear you are not. I said I'd be happy to pay for your time for the estimate. I found a very nice fellow who said come on by and he wrote that repairing it is not possible and that is it. How'd you come up with anything illegal?! Asking for an ESTIMATE?!
I can't just ask insurance to give me a new one because I say so. How do you think insurance companies total items or cars?! The estimate exceeds the value. Think before you write a libelous comment. And you're the "not nice person" for insulting me for asking what my insurance company asked for.
Anthony Gilmore
Nov 18, 2021
Tim Gortner
May 17, 2021
John Taliaferro
Jan 05, 2021
Gilbert was a phenomenal help here. Our MacBook is allergic to water and just stopped one day after some moisture found it's way into the machine. For a test and inspection fee (which is rolled into the repair price if you get it repaired) they will tell you what is wrong, what needs to be done and how much it costs.which they held to as well as a schedule which they followed. Good guys for what we needed.
Roy Nicholson
Dec 20, 2020
Jason Anders
May 03, 2019
Excellent service, my laptop hard drive burned out and they were quick to respond with pricing and repair options. Maintained open communication and quick responses to some questions I had. Price is the best you'll get in the area for the quality and speed of work. Highly recommend, I will definitely go back here if I need any more computer work done
Craig Braidman
Jun 06, 2018
Honest people. They always make things right with your IT needs and make you feel you are important with them. Been dealing with them over 6 years now for first my personal computer and now my mid size business for the past 5. I never found them out of line for all my computer needs. The are responsive, proactive and just do a great job. How about that for a change. to have someone you can always depend on.
John Place
Dec 03, 2017
