
What sets Doorstep Computers apart from our competition is the simple fact of convenience. Most companies charge a premium to go to you home or business. At Doorstep we believe in helping our customers during these hard times. In order to do this, we do pickups and deliveries of any of your equipment that needs repair. That way we can assure that all the tools that are needed to fix your computer woes are available, and no premium cost are incurred. Bringing all the help you need right to your doorstep.
We have an unwavering commitment to a high quality product line. This has become even more important in recent years, as more and more low quality items are hitting the market. The industry is being flooded with hyped products that do not perform as they should, and fierce competition is making it more important to be early to market than to put in proper development time. Through this chaotic process, the end user needs a skilled advocate to help identify true quality. Doorstep Systems is committed to be this advocate, as one of our core values. We have the experience to know when to be suspicious, and we have the resources to test products for ourselves. If a product stands up to our expectations, we still continue to evaluate it over time.
We have the volume to be able to use statistical data to identify reliability trends over time, but we're also small enough to be very responsive to what we find. If a product does not cut it, we don't sell it. We want to make sure that you as a buyer are comfortable choosing from any of our options, knowing that if we sell it, we stand behind it. It is worth noting that this is not always easy. There are some very motivated manufacturers that do not share these values, that can mount considerable pressure. The answers aren't always black and white, and things like marketing funds, kick-backs, deep discounts, and shared advertising can make decisions very complicated. We know this is why some of our competitors are selling parts we would not.
Our philosophy is simple: Build a high quality product, offer outstanding support and your product will sell itself. This is a philosophy based on old fashioned integrity. It makes sense, and it works. Unfortunately, it has become a trend in the last decade for major computer companies to stop focusing on meeting the needs of their customers. Instead, many rely on flashy marketing techniques to make their lower quality systems look more appealing. Be careful when comparing their pricing to Doorstep. Be sure not to fall for computer systems with misleading advertising and substandard parts!
Highlights and features
- Laptop Repair, Remote Support, Computer Repair & Maintenance, Mac Repair, Data Backup & Recovery, Network Support & Administration, Software Installation, New System Setup, Virus & Spyware Removal, IT Support
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