Rapid Response Computer Service is a Disabled Veteran Owned Company specializing in a variety of computer services. The company is broken down into three functional areas: consumer retail repairs; small and medium size corporate business support; and website development. The company is in its fifth year of operations and has achieved double digit growth during this period of time.

We are built on the assumption that management of information technology for business is like legal advice, accounting, and other types of knowledge, in that it is not inherently a do-it-yourself type of effort. Service to our customer above all else is a way of life at Rapid Response Computer Services. We feel a sense of urgency on any matters related to our customers. We own their problems and we are always responsive. We are customer-driven.

We provide reliable, high quality service to individual consumers and corporations alike. We offer a very high level of practical experience, know how, and skills to both segments. Clients must know that working with Rapid Response Computer Service is a more professional, less risky, and a secure and confidential way of acquiring computer services.

Highlights and features

Laptop Repair, Remote Support, Computer Repair & Maintenance, Server Installation & Configuration, Data Backup & Recovery, Network Support & Administration, Virus & Spyware Removal

Associations and certifications

Chamber of Commerce

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Computer Repair

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While there are numerous questions to be asked when dealing with computer repair, there is only one answer, Rapid Response Computer Service of NJ. If your computer is in need of repair, our New Jersey Computer Repair team can do the job. Servicing Central and Southern New Jersey as well as the Philadelphia metropolitan area, Rapid Response will repair computers either on or offsite.

Our A+ certified technicians are some of the most rigorously qualified Computer Repair technicians in New Jersey, equipped with state of the art technology to complete your onsite repairs promptly and accurately.

Data Recovery

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If you've ever had a hard drive crash, you know how important it is to have a back-up of your data. Unfortunately, most of us do not back up our data and in many cases can't locate the original program disks. We then wonder what critical data is lost forever and what effect it will have on our lives. Will it impact our ability to do our tax returns, balance our checkbook, track our investments or access our e-mail lists? It is almost always the case that the science of data recovery is also the art of data recovery.

Virus Removal

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Viruses, spyware and adware are some of the biggest problems for computer users today. It is extremely important to have the latest virus protection and receive regular check ups for infections. Rapid Response Computer Service will both remove the infections from your computer and prevent them from coming back.

Michael Rossos

Major Account Executive

Michael Rossos joined the Rapid Response team in January 2009 and currently is responsible for the company’s finances and large accounts. He began his career at Rapid Response as a sales representative but grew into the lead account manager for the company as well as fulfilling his current position over three years’ time. His experience extends to working with several startup companies within the United States as well as Costa Rica where he had an active role in sales and marketing. He brings innovative and creative ideas to the table and has been instrumental in identifying company quality improvement, improving customer satisfaction, reducing the company budget, and providing increased revenue and sales. Michael graduated from Bucknell University where he earned a B.S degree in Biology focusing on Environmental Studies.

Terry Ikey

In 2004 Terry Ikey opened Rapid Response Computer Service with Jim Hearney in the spring of 2004. Terry brings nine years of technology, programming, infrastructure, and computer services to our company. Terry's experience as an owner of other software companies has generated increased technology sales, product and software development, strategic planning and value added solutions to product design support. He has implemented quality improvement programs which include cause analysis and implementation of remedial actions and produced short and long term forecasting needs for improved client technology.

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