For starters we are not a national 1-800 chain. We are local small business based in Temple City, a suburb of Los Angeles County. Most people don't know it, but when you call one of those national computer service companies your likely dealing with a company who not only out-sources their customer service, but that company has no real ties to Los Angeles. The companies try to find or contract a computer technician or repair company who will complete that service call... often for MUCH less than it's worth.
This means that the technician who arrives is getting very little compensation for your service call... and he/she is not likely to care much they just want to complete the service call as quickly as possible. This is the perfect recipe of a horrible experience for you. Our technicians are very well compensated, and they are hired directly by us. There is no "middle man".
Nothing is worse than receiving a computer repair bill that could replace your computer. We know you want, and deserve, to know upfront about how much to expect to spend. Our technicians are all about taking the time to help you understand the issues you are having, and how to prevent them in the future. We take a little longer than expected because we want to educated you and help you understand your computer and the internet better.
We support all types of computers and software including familiar brands such as: IBM, DELL, Sony, Alienware, Compaq, HP, Gateway, eMachine, Acer, PowerSpec as well as any custom built PC. Our support specialists are available and waiting for your call right now.
This means that the technician who arrives is getting very little compensation for your service call... and he/she is not likely to care much they just want to complete the service call as quickly as possible. This is the perfect recipe of a horrible experience for you. Our technicians are very well compensated, and they are hired directly by us. There is no "middle man".
Nothing is worse than receiving a computer repair bill that could replace your computer. We know you want, and deserve, to know upfront about how much to expect to spend. Our technicians are all about taking the time to help you understand the issues you are having, and how to prevent them in the future. We take a little longer than expected because we want to educated you and help you understand your computer and the internet better.
We support all types of computers and software including familiar brands such as: IBM, DELL, Sony, Alienware, Compaq, HP, Gateway, eMachine, Acer, PowerSpec as well as any custom built PC. Our support specialists are available and waiting for your call right now.
Highlights and features
- Computer Repair & Maintenance, Server Installation & Configuration, Data Backup & Recovery, Network Support & Administration, New System Setup, Hardware Installation, Virus & Spyware Removal, IT Support
Services
Server Installation & Support
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Virus Removal
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Computer viruses are in the news again. Time and time again, we have seen users' data destroyed, operating systems crashed, and even the Internet itself slowed to a crawl by malicious code flooding the Internet and overwhelming mail servers. Yet many -- possibly even most - casual Internet users leave themselves vulnerable to infection by not using up-to-date virus protection.
Data Recovery
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Words none of us ever want to utter. But the fact is, if you use a computer long enough, chances are that someday you'll experience a crash or disaster involving data loss. Data losses can result from hardware failures, software problems, power line fluctuations, and human error. Ideally, you will have prepared for computer data loss by having a good backup.
A humorous site known as The Backup Nut provides all sorts of additional information about computer backup strategies. But unfortunately, most people don't think about backup until they have experienced a data loss.
A humorous site known as The Backup Nut provides all sorts of additional information about computer backup strategies. But unfortunately, most people don't think about backup until they have experienced a data loss.
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