We provide affordable, expert I.T. services and computer repair. We are based in Hidden Valley Lake, CA (HVL). We also service Sonoma County clients on a regular basis.

LNS has been in business since 2002. Jordan Erickson, owner and operator, launched LNS as a way to provide businesses with quality, professional technical support services at affordable rates. Our clients are quite typically professionals in their own rite smart, focused and driven to succeed in their lives and professions. Its important to work with like-minded people, and its something we've enjoyed for our 10 years of operation. We have been fortunate enough to retain a small and faithful group of business clients and a great group of at-home customers as well. We enjoy working with you all, and welcome new clients as well.

With LNS specifically, I have helped hundreds of different customers and have gained a pretty good reputation. LNS has logged just under 1, 000 service calls with our contract and non-contract clients in Sonoma, Marin, Napa and Lake Counties.

Highlights and features

Remote Support, Computer Repair & Maintenance, Network Support & Administration, Software Installation, IT Support

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Technical Support

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We offer the quickest, easiest computer support anywhere. With just a phone call, we are able to log into your computer and help you immediately. We are, quite simply, the easiest computer repair service you will ever find. Remote Computer Assistance is fast, safe and very convenient. You can be assured that we will take good care of you or you don't pay.

Tune-up Service

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The most common complaint we hear is that your computer has gotten SLOW. Unbearable load times, pop-ups and error messages. We feel your pain. Thats why we provide our specialized LNS computer tune-up service. The performance loss just happens due to normal usage. A lot goes on with your computer when you use it, and a lot of programs don't always do the best job at cleaning up after themselves. Fortunately, we have developed and perfected a process over the past 10 years that is guaranteed to restore your computers performance (and your sanity).

Remote Assistance

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Our specialized software enables you to connect your computer directly to us for remote assistance. This means no taking your computer apart and hauling it to a shop, and no sitting on the telephone for hours with someone asking you to perform complex operations on your computer. With Fastek, you can show us what kind of problem you are having.

Jordan Erickson

Owner

Prior to launching LNS, I have worked in various technical positions a satellite data communications provider in Petaluma (systems and network engineer), a North & East Bay financial institution (desktop, network and server support, information security), and a local bank in Petaluma (network support+administration, information security). As well as these former positions, early on in my career I worked at a computer repair & sales shop in Windsor (hardware & software repair, new systems, sales and inventory) and a local Internet service provider in Rohnert Park providing (customer support). I have worked the vast majority of my professional career in technology. Ive been doing this all of my life. Im one of those, had a computer since I was 5″ people. Im always learning new things and figuring out better ways to accomplish goals with technology. I am an out-of-the-box thinker, and love using this trait to come up with innovative products and solutions as well.

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