Nichols Pc Help

Ryan is awesome! He gave great advise on the new computer and loaded everything from my old hard drive onto the new machine! He was punctual on his arrival and took great care of me. (I'm not all that techno-savy) He explained everything easily. If you have an issue with your computer or need help with set up, Ryan is your man! Thanks Ryan!

Ryan Nichols has been a lifesaver for me! He has been so wonderfully patient and has taken all the time needed to teach me things that would make my life easier (and never once laughed at my lack of computer knowledge). Ryan I thank you again for going above and beyond the quality of service I expected!

Trustworthy; extremely knowledgeable. The owner politely declined to repair a tablet that wasn't worth fixing, though I didn't know that when I walked into the store. This company doesn't sell anything other than repairs and expertise, and it is bursting to the seams with the latter. I highly recommend PC&Mac Fixers!

There is a reason for such high reviews! They are great and helped me resolve the issue til it was figured out. No hidden upcharges or extra costs. I feel Alan is a genuine and kind person who wants to help. Thanks so much. Big thumbs up!

Excellent computer place and we finally got to the bottom of the problem. I appreciated the sincerity and willingness to help me. No hidden costs and upcharges. Reasonable rates all around! Very professional attitude and got the job done right! Big thumbs up!

Very straightforward, friendly and prompt service. Did not charge a flat fee like some other local shops just to look at / diagnose my laptop. Price to repair was reasonable. Glad to have a reliable place in town for computer repairs and would recommend them to anyone.

Ryan and Alun and great! I had a broke computer and they didn't charge me to tell me if they could fix it or not like their competition wanted to. They are honest and answered all my questions. I highly recommend them and will going back to them.

PC Fixers delivered as promised. My desktop computer had some very annoying malware that I couldn't get rid of and it was not allowing me to do anything on the computer. I took it to PC Fixers and they took care of the problem and also cleaned up all the unnecessary files and programs that were slowing down the computer -- all this the same day. I highly recommend them.

Ryan helped me restore my old hard drive onto my new laptop, as well as booting the new laptop from scratch. He completed all of this within a few hours and had excellent communication with me throughout the process. I highly recommend going through PC Fixers, as they have great customer service skills and an overall great understanding of PC repair.

These guys are incredible at what they do. I live in Washington state but know the owner personally. I reached out to him asking for help getting my brand new PC to boot and when he realized it needed to be taken to a shop, he did some research on what shop near me would be best for me to go to. They did excellent work, and I owe it all to the owner of The PC Fixers. Top notch knowledge and service.

Ryan was very clear, helpful and responsive in providing me assistance. His turn around was within hours and I was back in business. I'll be sure to work with him in the future. Thank you!

I went here today to fix my custom built pc, and all I can say was the customer service was amazing. The man who worked here fixed it within two hours! He even installed the software, drivers, and antivirus software that I was going to have to download later free of charge! Overall the pricing, service, and experience this store brought me was definitely worth it. This was an absolutely amazing store, and I will definitely be coming back!

These folks don't stand behind their work! Returned 2x and $160 later and a bad attitude! "Has plenty of customers and doesn't care if a bad review is written"! Bad days can't be passed on to the consumer and at their expense! These are the type of small companies that don't understand customers or service. I would never recommend to anyone!

Over a year later and this ripoff artist just responded! He failed to tell everyone how much $ he charged my wife to do the same thing 2 times. Couldn't really admit he couldn't fix and had the unit fixed for $60 next day, ,, yes our fault for being scammed 2x.

Ryan is great to work with. Quick, friendly and fair. I depend on my laptop for everyday business and 2 times on the last 3 years he has helped me get back on track quickly. I would definitely recommend PC Fixers.

Excellent overall. I had a desktop PC that died on me. I took it in and they found out that a bad power supply unfortunately took several parts with it; it was toast. They managed to price out and build me a new PC. Ever since then, the machine has been fast and working well! Hands down, my preferred business to stop by and get my PC problems sorted out. The PC Fixers are very kind, informative, and helpful. The service was quick and affordable!

Owned by 2 people and they fix it themselves. Very good at what they do and you can come back if the problem is persistent!

I dropped and picked up my laptop during normal business hours but was helped right away. They do exactly what they say and seemed to go above and beyond to help people even if they called in with a simple question. Highly recommend, I will definitely be back!

Great people to work with, they actually came in less than originally quoted. How often can you say that? Professional and replaced my laptop keyboard in less than 24 hours.

My son just had his first gaming PC built by PC Fixers of Scottsdale. It was a professional and personalized experience. Brandon walked him through choosing all the parts and stayed within his budget. We picked up the PC just a few short days later - it's awesome! This was our first experience and will definitely go back for computer needs. Thanks guys!

Have to agree - these guys are top notch. Friendly, helpful, take time to explain situation and all options. I wouldn't expect them to have a ton of materials necessarily in stock considering all the different devices, components etc. but they know how to promptly locate availability along with pricing and alternatives. Customer - and computer - service at its best

I took 3 laptops in that were running slow. He switched my free cleaner and malware to a Berger service. They are all cleaned up and running so much better now. The price was right and the service was excellent!

Highly recommend! Ryan is fantastic! He came out to our office right away and was able to fix issues we were having with 8 different computers! On top of going above our expectations the first day, he came back a day later to make sure everything was still functioning properly. We took his recommendation for a new router and he came out and installed it for us and now our office is functioning perfectly! Thank you Ryan! Great first time experience!

Excellent service and very knowledgeable about all facets of computers. Truly cares for his business and yours. Highly recommend Ryan and his team.

I had a great experience here when my hard drive failed on my Dell. They explained my options and tried tirelessly to save my data. I thought the price was affordable considering my situation and agree with all other 5 star reviews that have posted. This is the first yelp review I have ever written, and decided to do it because of the pleasant experience (in such a tumultuous time for me) and over the top service I received. Thanks so much to the team at PCFixers.

Ryan and his team are awesome! He deeply cares about the integrity of his business, he has the expertise needed, and he provides great customer service. Phone calls are returned within 24 hours (usually less time), they listen patiently, explain slowly and in terms I can follow, and are willing to review more than once why the service they provided was in my best interest and what my options were or are.

Being an Apple fan, I've been super pleased with their knowledge and expertise to service my laptop as needed, and to guide me on next steps. Thanks for such a great service!

I needed my CD drive in my MacBook replaced and had already taken it to Apple, where I was quoted a high price and given the alternative of using an external CD drive. Ryan was able to replace the drive and I got it back the same day for less than Apple and great service! I definitely recommend The PC Fixers if you need computer repair!

Excellent customer service, genuinely nice, and knowledgeable. I went in for a simple M.2 screw for my new SSD, and left with more knowledge than I went in with. I will definitely be doing business with The PC Fixers again. Highly recommended.

I highly recommend Ryan and his team. I have used him for the last three years and recently signed up for their monthly service - so convenient because now I can just call him and the issues are resolved. I live in LA and love the fact that Ryan (with my permission) can access my computer and take care of any problems while I sit in the comfort of my home office. You cannot beat the level of expertise and service you receive for such a wonderful price.

Am somewhat reluctant to leave such a negative review (as I've never left one below 4 stars), but my experience with them today was sufficiently disturbing as to warrant it. Customer beware! I needed to replace one of my PC's components (the CPU fan/heatsink, as I'd dislodged it from the motherboard this morning, and couldn't re-attach it).

Their website states that they do hardware installation, so I called them today to see if they had the requisite part, and to get an estimate. They evidently keep very few parts in stock (the tech's own words), which is no problem, as many businesses can't afford to keep all their capital tied up in parts (which they may or may not ever sell).

I then noted that I could easily acquire this particular part myself (either locally, at Fry's Electronics etc, or via Amazon etc) for them to install (as it's a very common PC replacement part; almost as common as a failed power supply), and they responded that that too would be fine.so far so good, right? Well, this particular part takes literally less than 5 minutes to install.

No reputable business could possibly spend more than half an hour doing this job, if they work at the slowest pace imaginable. I don't expect any business to work for free, but their quoted fee to do this install - $120 - was, frankly, shocking. Another local "5-star" Yelp reviewed computer repair company, Technology Partners, quoted me $15 for the exact same job. An estimate of $30 or $40 wouldn't have shocked me (or, merited this review), but $120 for 5 minutes of your time? Yeah, that's over $1,000 per hour!

A $30 or $40 fee would STILL have been quite profitable (as TPI-US knows quite well), AND equal to a pay rate of several hundred dollars per hour, but this business wants 3 or 4 TIMES that much. Sorry. Technology Partners' 5-star Yelp rating might well be warranted, but this business's? You do the math!

I worked with several other companies before finding The PC Fixers and now will not consider using anyone else! They have always been quick to respond, have always been able to fix the issue and have done it while being friendly and courteous. I cannot say that about any of the previous companies I worked with prior. We were so impressed Ryan and the rest of the team that we had him build a computer to our specs and he did a fabulous job! We have two PCs and a Mac. Anytime we have an issue, we call and the issue is resolved quickly. I highly recommend The PC Fixers!