My commitment is to do more than simply service your computer - I want to be certain that you are completely satisfied and comfortable with your computer service experience. I do this by coming to your home or business and repairing your PC or Network for you! After providing an initial diagnosis and estimate, I can complete most needed upgrades or repairs on-site, ensuring that your PC system work properly before I leave. In almost all cases, all work can be done in a single visit. All of this for a price that is competitive with what many shops charge for carry-in service. I do not charge for travel to and from your home or office.I concentrate my efforts exclusively on home and small office PC users such as yourself that require greater attention to detail and personalized service. I do not maintain any retail stores, which allows me to keep costs low in order to provide you with competitive rates. I will do everything in my power to make having your computer or network service a positive experience. This means speaking in non-technical, easy-to-understand terms and explaining to you exactly whats wrong and what your options and estimated costs are.
We call ourselves Computer Medics for a reason it's because we are usually the first responders to an issue. With todays Computers and the Internet being so fast we often see issues where there is no "cookie cutter" approach available to fix it. Most PC repair companies will just tell you the problem can't be fixed and that your computer needs to be reformatted, we use our expertise and experience to fix the real problem and more importantly prevent the problem from happening again.
Highlights and features
- Remote Support, Computer Repair & Maintenance, Data Backup & Recovery, Network Support & Administration, Virus & Spyware Removal
Services
Computer Repair
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Whether it's replacing a noisy fan or replacing a broken display on your laptop. We can fix anything. Virus Removal
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If you think you might be infected you probably are. We can clean that bug out and suggest software that will help prevent it from happening again. Networking
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Wired and wireless networks repaired, installed, and configured with security and performance of utmost importance. 
Videos
Herb Shaindlin on Computer Medics
Herb Shaindlin Computer Medics Ad
Reviews (13) Ralph Truett
Mar 21, 2022
Tony Lauderdale
Dec 18, 2021
Justin Case
Jul 26, 2021
I've had John repair 5 computers over the years. I've never been disappointed. he explains what is needed to fix whatever problem I was having the cost. Two of my computers were terminal due only to age and unavailable parts, he even searched for used parts on several forums. Service above and beyond. I highly recommend Matsu Computer Medics.
Mark Robertson
Dec 27, 2019
Need something repaired and you need it done quickly at a fair price by someone honest and technically savvy that isn't going to replace and charge you for things you never needed just to increase their profit margin? Then I highly recommend this is the place for you. John and his staff are very honest and hospitable computer professionals that take great pride in the precise care of your tech equipment. They'll definitely be getting all of my future business!
Linda L.
Sep 24, 2019
We got our father a Computer Medics appointment for Father's Day for the list of issues he had compiled about his computer system. Dad likes to figure things out on his own so was a bit skeptical about needing help. However, when Kendall did a home visit today (dad couldn't take the time during the beautiful summer weather), my father was sooooo impressed!
All his questions were answered and then some. He greatly appreciated the ease of discussing issues with Kendall as well as Kendall's amazing speed in working through them. The home visit went above and beyond dad's expectations. We couldn't be happier with the success of our Father's Day gift! I highly recommend Computer Medics to anyone looking for an expert in all things computer-related. Thumbs up from everyone in the family!
All his questions were answered and then some. He greatly appreciated the ease of discussing issues with Kendall as well as Kendall's amazing speed in working through them. The home visit went above and beyond dad's expectations. We couldn't be happier with the success of our Father's Day gift! I highly recommend Computer Medics to anyone looking for an expert in all things computer-related. Thumbs up from everyone in the family!
Bubba Weber
Apr 11, 2019
6 stars! No, make that 7 stars! I would have never guessed that a repair shop would fix my computer at the counter while I wait. He spent a good 45 minutes working on it while I was entertained by his dog and ate free Halloween candy. Not to mention, the price was extremely affordable. One week later I took my computer back to his shop, for a completely unrelated issue.
He fixed it at the counter, less than 30 minutes, more Halloween candy, more time hanging out with his dog and HE DIDN'T CHARGE ME ANYTHING Seriously, he would not accept my money. Thank you Mat Su Computer Medics
He fixed it at the counter, less than 30 minutes, more Halloween candy, more time hanging out with his dog and HE DIDN'T CHARGE ME ANYTHING Seriously, he would not accept my money. Thank you Mat Su Computer Medics
Peter Beckwith
May 01, 2018
Milan A.
Jun 18, 2017
I have an older Dell Laptop that I was having difficulty with - it was very slow & was not connecting to the internet very well. I use my computer for on-line classes, so it is relatively important to have working effectively & efficiently. John is AMAZING - He was professional and kind; & is an expert in his field. I would not go anywhere else. He fixed my computer very quickly & by far exceeded all of my expectations. His cost was more than fair. Best & most trustworthy IT service I have ever encountered. Thank you, John! You saved me - My computer is running great again :
Nathaniel Resop
Apr 03, 2017
Kendall Beckwith
Mar 12, 2017
I know John personally, and to have his business operating and being successful for 18 years now, speaks volumes. He is one of the best in the business and always will do as much as he can to help you out with not only repairs but cost of repairs as well. Always fair and truthful about what he is offering you.
Janet S.
Feb 26, 2017
Mariah Henry
Jun 06, 2016
I've had 2 laptops fixed, one with MAJOR problems and he was able to get them back to normal. It was such a sigh of relief having someone fix them and not having to just junk them. He is very knowledgeable and his prices are VERY fair. I've been to others who couldn't fix my laptop and charged way too much. I'll never go anywhere else! Thanks John!
Kari Salin
Jan 29, 2014
We have tried a few other computer guys around town but never felt like they were fully competent to work on our office computers. One of our suppliers "David" was in a couple years ago and he could see that we were having some problems with our network. He asked who we used, we told him who it was and that we've had this problem ever since (and yes, we did ask him to come back which he did but the problem never was fixed).
Anyway David recommended Matsu Computer Medics who they have used for years at their office. John from Computer Medics came in the next day and found the problem was a poor quality home made cable that was made by the previous guy that came out. He replaced it with one from his truck, fixed a couple other minor things and was out the door in an hour.
Wish we had called him first because it would have saved us thousands of dollars in lost productivity. Anyway. he was in here Friday to replace our oldest computer with a new one and fixed Windows 8 so it was useable.
Anyway David recommended Matsu Computer Medics who they have used for years at their office. John from Computer Medics came in the next day and found the problem was a poor quality home made cable that was made by the previous guy that came out. He replaced it with one from his truck, fixed a couple other minor things and was out the door in an hour.
Wish we had called him first because it would have saved us thousands of dollars in lost productivity. Anyway. he was in here Friday to replace our oldest computer with a new one and fixed Windows 8 so it was useable.
