We believe you deserve the best digital solutions without the hassle, which is why you can trust us to be your neighborhood computer store. Our full scale of services for business and personal use will fulfill your needs. Our prompt technical and customer service will set us apart. Whether you have a laptop that just needs a tune-up, or a business that needs a comprehensive hardware and internet solution, Galaxy Computers in Pocatello, ID are the right people for the job.
Galaxy Computers offers SpeedConnect, high-speed wireless internet to Pocatello and Southeastern Idaho. Fast and flexible, SpeedConnect offers ultimate connectivity for home, school or work. Our experts can discuss with you details on service coverage, installation, and pricing. For support and billing, please contact SpeedConnect using the number located on the side of your modem.
Galaxy Computers offers SpeedConnect, high-speed wireless internet to Pocatello and Southeastern Idaho. Fast and flexible, SpeedConnect offers ultimate connectivity for home, school or work. Our experts can discuss with you details on service coverage, installation, and pricing. For support and billing, please contact SpeedConnect using the number located on the side of your modem.
Highlights and features
- Laptop Repair, Remote Support, Computer Repair & Maintenance, Data Backup & Recovery, Network Support & Administration, Hardware Installation, IT Support
Services
Laptop Sales
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PC Repair
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We provide virus and spyware removal, using the utmost care to protect your data at all costs and only reinstalling your operating system as a last resort. Your computer is like your body it needs a check-up, even when nothing seems wrong. We recommend scanning your computer system every week with both anti-virus and malware removal programs.
Reviews (13)
Justin Lloyd
May 25, 2022
Nancy Coverdale
Apr 22, 2022
Mr. Bunker
Dec 28, 2021
I was aware that I had an older computer and they don't last forever, so before leaving them with my PC I asked them to double check if my PC was compatible with a SSD. They guaranteed me that it would work so I allowed them to clone my hard drive onto their SSD which never worked properly. After returning my PC the same day and explaining the situation to their supposed Tech he apologized after doing a bit more researching.
He admitted that the SSD they had sold me was not compatible with my PC and they would refund my money. Once the owner found out about this he was furious and demanded that I take my goods and leave, that his employees had spent way too much time working on my computer regardless of the results. Then the owner had the audacity to say that it was my fault, he couldn't take the SSD back it had been too long.
I kindly reminded him that my PC had been there the entire time how could I return it if it was already in his shop? This did not sway him one bit. Stay away at all costs unprofessional and rude!
He admitted that the SSD they had sold me was not compatible with my PC and they would refund my money. Once the owner found out about this he was furious and demanded that I take my goods and leave, that his employees had spent way too much time working on my computer regardless of the results. Then the owner had the audacity to say that it was my fault, he couldn't take the SSD back it had been too long.
I kindly reminded him that my PC had been there the entire time how could I return it if it was already in his shop? This did not sway him one bit. Stay away at all costs unprofessional and rude!
Musiclover
Dec 08, 2021
Arianne H.
Nov 14, 2021
Keith Williams
Aug 20, 2021
Markki Otteson
Jul 01, 2021
Was in the market for a new laptop and went in looking to see what they had available. I had questions about different brand quality, specs, etc. and I was hoping I could get some clarification about what would suit me best for what I needed. Sean was very helpful and informative and pointed me in the right direction! He had loads of information and had several options for me to proceed forward! I was impressed and grateful for the excellent customer service and genuine honesty and kindness offered!
Anthony Valentin
Jan 30, 2021
Brought my computer in for an optimization 12/17. I called beforehand and asked for the price of just the optimization and was told that it would be $60 and additional repairs would cost more but it'd be my choice if I wanted to go ahead with them. I saw on a whiteboard in their store that optimizations were listed at $60. The printed invoice I was given said that the service would be $50.
That was a little concerning, it seemed that they weren't clear on a set price but I went ahead with the service. got my computer back and sure enough, they tried to charge me $90. I explained that I was originally told it would be $60 and pointed out the price listed on the whiteboard. They saw that and only charged me $60, and one of the employees immediately wiped off the price on the whiteboard.
It seems they're a little shady on how they charge people. It's a shame because as far as I can tell they did a good job with my computer. But because of the issue I just want to warn people about this business.
That was a little concerning, it seemed that they weren't clear on a set price but I went ahead with the service. got my computer back and sure enough, they tried to charge me $90. I explained that I was originally told it would be $60 and pointed out the price listed on the whiteboard. They saw that and only charged me $60, and one of the employees immediately wiped off the price on the whiteboard.
It seems they're a little shady on how they charge people. It's a shame because as far as I can tell they did a good job with my computer. But because of the issue I just want to warn people about this business.
Rick Hood
Nov 25, 2020
Jim M.
Feb 12, 2020
Ashley Goodwin
Dec 27, 2019
My Mac was not turning on or charging so I stopped in and Leslie helped me out. She was very knowledgeable and friendly. She ordered me a new charger and let me borrow theirs until mine came in. I will definitely come back and recommend anybody with computer troubles or needs to give Galaxy Computers a try.
Dale C.
Mar 02, 2018
I have used Galaxy Computer 2 times in the last year or so. The last time was just a few weeks ago. The 1st time I explained my problem and was given options to take care of the repairs. Once I made my decision they gave me a price quote and the time it should take. To my surprise they completed the job early at the quoted price. The 2nd time was around the 1st week in February.
I went in as a walk in without an appointment and explained my problem and the short amount of time I had to get it taken care of. The owner was there when he wasn't scheduled to be, overheard what I was telling his staff, and he (the owner) stepped up making the repairs himself on the spot. He definitely got me out of a bind. I could not ask for better service or pricing. So I will always recommend Galaxy Computers.
I went in as a walk in without an appointment and explained my problem and the short amount of time I had to get it taken care of. The owner was there when he wasn't scheduled to be, overheard what I was telling his staff, and he (the owner) stepped up making the repairs himself on the spot. He definitely got me out of a bind. I could not ask for better service or pricing. So I will always recommend Galaxy Computers.
Lani B.
Apr 29, 2017
Well, the gentleman working there was very nice. However, I took my computer in because I wanted to wipe it so I could sell it. He told me once I got it back I would have windows 10 and still include word, power point, and excel. When I got the computer back I made the mistake of not turning it on to check if everything was working right. The computer had in fact been wiped, but it still had windows 7 and no word, power point, or excel. Needless to say I was highly disappointed.