Puget Sound Computer Repair

Awesome. Clarified my issue on both laptops, let me take 1 home to use, I needed 1 in the house. Offerd 2 pay, he said pay when the 2nd laptop is done. Great Service!

I wasn't able to access the internet suddenly and my computer told me that there was some problem with the wifi adapter. Shawn checked it out first and he found a virus. When he got rid of the virus, my wifi problem was solved so a quick fix. Also said if the problem comes up again in the future and I need a new part, he will deduct the price I paid to get rid of the virus from the second repair price. Seems very knowledgeable and fair. I would definitely go to him with your computer.

My PC had a problem with windows booting up, and then after I did some DIY repairs had an issue with the computer connecting with monitors even though everything was powered on and working. This place was very efficient and solved both problems in a few minutes and didn't even require replacement parts which I figured I had to get. The owner was very knowledgeable and nice to chat with as he did some initial diagnostics. Very reasonable prices and would definitely come back to this place for any computer related issues I might have in the future.

Very honest company. I came in because my laptop was running slow, they had a great solution, which was to replace the hard drive, as it was a few years old. I asked if I should have them add memory, and they said it wasn't necessary, and my computer came with anti virus, that was sufficient, so need to add more. I would have purchased these additional, if they advised it. I appreciate the honesty, and not taking my money, for unnecessary things. Highly recommend them!

I gotta tell ya, if you are looking for computer repair there is no place better! These guys are top notch! Sean went out of his way to make sure my sons gaming laptop screen was replaced timely, proffesionally and correctly. Prices are very very fair as well. If you want to make sure you don't get taken advantage of, want excellent quality work at fair prices and great conversation to boot then bring your business here! Great dudes! Im Definately a customer for life Thanks again Sean, you guys rock! Travis

WOW! Shawn was amazing! 110% committed to excellent customer service! Going above and beyond! Very reasonably priced! I needed my hard drive replaced in my Dell laptop which Shawn accomplished in a day at his shop then he came to my business and reloaded all my bookmarks and logins so I was able to go back to work immediately as if nothing had gone wrong at all. Completely stress free! I highly recommend him!

Sean & Christian were GREAT! The motherboard on my laptop blew up. For a little more than the cost of repairing a 3 year old computer, I got a brand new, more powerful laptop. Transferred all my files & data for free, & was up and running in a couple days! Best of all I was able to keep my windows7 operating system! Awesome customer service guys! Thanks! Saved again by PSCR! Burned-up hard-drive. Replaced and up and running in 5 HOURS! Sean and James are the best! I would give them 10 stars if they let me! Thank you for fast and reliable service!

We have been having Shawn come out for 10 years or so now! Every time he had done a wonderful job and leaves us with a much faster and safe computer and we get to talk about his wife and 3 kids! We have also stopped at the store and got great service with James! In short, they understand that not everyone understands their computer and they do NOT treat you like your dumb and they DON'T speak in computer talk, they speak in normal language which helps us understand what they need a lot better!

In closing, I believe in supporting small businesses as we KNOW that if we have a question we WILL get Shawn or James! We will not go anywhere else as they have spoiled us with great customer service. We have told numerous people about this computer shop including my own mom who is almost 80 and they came out, took ALOT of extra time to get her computer running faster and also configured it in a way she understood!

Don't hesitate in using them! The great part is, we get better customer service and support (24 hours a day, 7 days a week) than any big business could ever offer and we KNOW we will always get Shawn or James! Keep up the great work guys! Mary & Israel (We had Shawn run some Cat 5 while we had our ceilings open and he even stabled the wires up and out of the way as the Forman for the remodel of our house was shocked Shawn knew that he should do this as we had to put in another beam! Thanks Shawn)

Shawn was really great to work with. He replaced the broken keyboard on my MacBook pro. Very fast service, and super knowledgeable. I am so glad I found his shop. While I was there he had several walk in customers and was patient and helpful. I will be using him again and again. Very professional.

I am an Australian who's travelling in the US and I was recommended to Shawn and Christian at PSCR by a local. And I'm so glad because these guys saved my laptop! I was super impressed with their service, attention to detail, friendly natures and the way they went over and above to explain things to me and make sure that I had options in relation to a service on my laptop hard drive.

I dealt mostly with Shawn who is so incredibly knowledgeable and I felt completely comfortable leaving my laptop there. He also restored my external hard drive to my laptop post-service at no extra charge. Christian knows his stuff too and was great at explaining what they'd done when I went in to pick it up. Now my laptop works beautifully! So fast!

I left it there one morning and received it back the next day! I absolutely recommend these guys for the customer service, knowledge, professionalism and willingness to go out of their way to help you to get back on your digital feet. I wish these guys were in Australia however it's great to know you can still help me even when I'm home - so grateful! Thank you!

He is very reliable and I have never had a problem with any of his work! His prices are reasonable as well!

I highly recommend using Shawn. I had a problem where two of my computers had problems. One of the computers could not even turn on or connect to the internet. Not only was Shawn able to fix my computer, he also gave a call into my ISP and helped me set up my internet. About a year later I had yet another problem with my PC and Shawn was willing to go above and beyond and help me out.