Founded August, 2003, Call the PC Guy focused mainly on the everyday computer operator. Since then, CTPG has continually doubled its client base and expanded its services to encompass in-office support as well as onsite service calls and remote support.

We now cater to residential clients as well as small-to medium-sized businesses with one to 100 employees. On the homefront, we've gone hi-tech with our Freedom Plan and now offer Residential Managed IT. For our business clients, we offer monthly service contracts at two service levels - Basic and The Works.

We pride ourselves not only on customer service, but also on our patience and friendliness. We have certified laptop technicians at your service. Our laptop support includes laptop maintenance and other technical support services to help your system run as fast and smooth as possible. We also provide display, keyboard, and power jack repairs, power adapter testing, and memory upgrades.

We don't want you to ever walk away not understanding your computer, and will always take the time to teach you. We know not everyone is a computer whiz, and we're here to help! Our staff knows how important your computer is to you, and we have an amazing turnaround time for in-office support, usually 24 to 48 hours! We are a Dell and Microsoft-Certified Partner and reseller of Dell products and AVG antivirus products.

Highlights and features

Laptop Repair, Remote Support, Computer Repair & Maintenance, Server Installation & Configuration, Data Backup & Recovery, Network Support & Administration, Software Installation, Hardware Installation, Virus & Spyware Removal, IT Support

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Residential Laptop Repair & Virus Removal

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We're not only the best at network and small business repairs, but we also know your laptop literally inside and out. You'll finally put a stop to spam, pop-ups and spyware from taking over your computer and network. Not only are these intruders annoying, they can also introduce viruses and jeopardize the security of your computer. We'll not only clean up existing spyware, but equip you with the tools necessary to prevent it in the future.

Mike Sullivan

Aug 10, 2022

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About five years ago, my business life changed dramatically by chance, when I met Ted Creekmore. I was gun-shy of computer repair folks. As a small-business owner with multiple business locations, I've found that Call the PC Guy is respondent to and knowledgeable of all my IT needs. They make it their job to learn my business and to understand how best they can help me.I don't ever have to look elsewhwere for hardware or software support; it's all there with Call the PC Guy. They're the best in the business!

Emily

Aug 10, 2022

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Dear Ted, Thank you so much for coming over and rescuing me a couple of weeks ago. You were very patient while I was losing it. And I very much appreciated that.

Ashley Strohmeyer

Apr 12, 2020

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Great company! Love working with the team, they are always quick to facilitate all of our needs and do a great job handling our volume!

Scott Reeder

Dec 29, 2019

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Managed IT will deliver great results. Rob Downs and all his staff especially Matt, Rob and Tony have always delivered great service. Thank you for all you do!

John Perrine

Jan 17, 2019

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Excellent service. You call or email Managed IT Solutions and they're ON IT in minutes (sometimes seconds). Best switch we've made by far on the IT front was to have Managed IT Solutions take over the management of our network and computer systems. They know the answers and are dedicated and easy to work with. Do yourself a favor and get set up with these guys ASAP!

Brandy Oldham

May 18, 2018

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My experience with Managed IT Solutions has been wonderful! They've always been so helpful and fast with their resolutions. The staff at Managed IT are great as well, they know my name and show that they care about what we're going through/dealing with.

Susan Grigg

Mar 23, 2018

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We have used the experts at Managed IT Solutions on several occasions for our home computer. They have always been prompt in solving our problems and are easy to work with. I recommend them.

Rod Santomassimo

Feb 06, 2018

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The team at Managed IT is always responsive and professional. They continually work on any issues that arrive until a satisfactory resolution in achieved.

Alli Leggett

Jan 17, 2018

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We have worked with Managed IT Solutions since we opened 10 years ago! They are always very polite when we call. They understand that we usually have to call during business hours, so they are always quick and helpful in fixing our problem! Would def recommend them to anyone!

Jackie Metivier

Nov 30, 2017

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I have used MIT Solutions for my small business computer needs since 2012. I am very happy with their prompt attention to any issue that might come up, from making sure my files are backed-up every day to restoring a crashed hard drive. I would highly recommend them!

Cayce Connell

Nov 23, 2017

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Patient. Tony helped me resolve an issue and was level and thoughtful throughout. He has helped me MANY times over the years. I always appreciate the fact that he does not make me feel like I know --nothing- even though I really know nothing.

Kimberly H.

Apr 17, 2016

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Recently took my computer to Managed IT Solutions at the Cary location. It took them over a week to fix my computer, they never called to inform me of what the issue was and what needed to be completed with an estimate. I went to pick up my computer and was shocked to receive a $270 bill. I spoke with Rob and was able to have the bill lowered by 10% but did not receive the discount until a few weeks later.

I wish they would have contacted me with an estimate prior to completing the service, if I would have known it was going to be this expensive then I would have taken my business elsewhere.

Jordon Crowe

May 20, 2015

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Great service personnel for IT needs. I cannot recommend them more highly for their honesty and good pricing. In my experience, they seem to enjoy their work, along with discussing what exactly you pay for.

Daniel B.

Oct 17, 2011

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I dropped my computer off at 8:45 in the morning to have a new CD/DVD drive installed. After my last experience with a company that I shall not name that repairs computers (No... I shall name them... INTREX!) I was not anticipating getting my computer back until late in the afternoon, at the earliest. By 9:30, the technician at Call The PC Guy had called me and he had already finished installing my drive.