Bay Geeks

When we opened up our doors, we paid attention to what our competitors were charging. We found that by providing a better service at a reasonable price point. We wanted to be dramatically lower than the big retail shops and right around our smaller competitors. We've found that in general, folks get what they pay for. We've had to go back in after more " computer whiz kids" to fix their "great money saving ideas" than we'd care to remember. What have we learned? The low price leader is usually going to give you what you pay for.

Seriously, how many times have you asked a computer tech a question only to have them huff, puff, sigh, roll their eyes and patronize you while they rush through an explanation that you'd need a computer science degree to fully comprehend? Do these folks really expect you to return to their store for more punishment? That's not how we operate. We'll be happy to take our time and be as patient as you'd like us to. We'll make sure to educate you as much as you'd like or if you'd prefer, we'll just fix it and leave. We firmly believe that "You're the boss", and you should be treated accordingly.