Fixx Tech Computer Solutions is a computer services company located in Akron Ohio. We offer a wide variety of computer services for residential, and business customers. While our store is new we are not. Our knowledgeable staff has many years of experience behind them. Most of us go back to the days when Windows was an application and not an operating system.
When processors were rated in single digits, a floppy disc had all the space you needed, and 640kb was more memory then anyone would ever need! We grew up with computers and when we entered the job market we made a career out of it. Now after several years of working hard for others we have decided to strike out on our own. We encourage you to give us a try and see what technology can do for you with the right help!
When processors were rated in single digits, a floppy disc had all the space you needed, and 640kb was more memory then anyone would ever need! We grew up with computers and when we entered the job market we made a career out of it. Now after several years of working hard for others we have decided to strike out on our own. We encourage you to give us a try and see what technology can do for you with the right help!
Highlights and features
- Computer Repair & Maintenance, Data Backup & Recovery, Network Support & Administration, Hardware Installation, Virus & Spyware Removal
Reviews (34)
Joanne Jorgenson
Jun 16, 2022
James D.
Jun 15, 2022
My phone was cracked on the back and on the front with glass chipping off of it. Replacing it at my carrier's store was the option that I considered first, but the amount I would get for turning in the two year old model was negligible compared to the amount that the newest model of my phone plus a data storage subscription plus a new case (gotta have these). etc.
I had to repair my phone, replacing was going to cost too much. Cell Phone Repair, Rogers, AR. Repaired my busted case & busted screen cellphone. The glass that protects the camera's lens was returned to me spotless. The people working at CPR helped me select a case that works with my style. It added up to a lot of work, and they did a professional job. My phone is almost mint now.
I had to repair my phone, replacing was going to cost too much. Cell Phone Repair, Rogers, AR. Repaired my busted case & busted screen cellphone. The glass that protects the camera's lens was returned to me spotless. The people working at CPR helped me select a case that works with my style. It added up to a lot of work, and they did a professional job. My phone is almost mint now.
Ts Daishia
May 09, 2022
Jordan Miller
Apr 23, 2022
Catherine Reed
Apr 20, 2022
Jazy Ball
Apr 19, 2022
Michael Colgan
Apr 07, 2022
Rj
Feb 13, 2022
Never actually used this place to perform any service. They were one of the first calls I made for an estimate. There price was $290.00. I called a couple other companies in the area and they were all less. I chose Scott from Icracked in Oceanport because his price was half of $290.00 and he has impeccable reviews (all 5-stars). I had initially left a 1-star review for this company but the owner of the business called me after reading my review and was extremely angry.
He was saying "Why did you leave me a 1-star review when you didn't even use my company." I explained to him it was because of the absurdly high price. He went on and on about how he uses quality parts and that could justify the difference in price. He was extremely unprofessional and when reading through some other poor reviews I also noticed someone else left a 1-star review based off the fact they spent $300 dollars for a new screen when they could have just bough a new phone.
I changed my rating from a 1 to a 3 since I didn't actually use this business. Others have noted that they are unprofessional, arrogant, and "condescending" which was my exact experience with them over the phone. Actually, the word "condescending" comes up a couple times in other reviews. If the owner would have called me and and asked in a professional and more considerate tone to remove my review I would have considered.
Instead he called sounding very angry on why I left a bad review. He made it seem like the only way I am allowed to leave a review is if I first paid the insane amount of $300 to have my phone repaired and then I'm entitled to leave a review.
He was saying "Why did you leave me a 1-star review when you didn't even use my company." I explained to him it was because of the absurdly high price. He went on and on about how he uses quality parts and that could justify the difference in price. He was extremely unprofessional and when reading through some other poor reviews I also noticed someone else left a 1-star review based off the fact they spent $300 dollars for a new screen when they could have just bough a new phone.
I changed my rating from a 1 to a 3 since I didn't actually use this business. Others have noted that they are unprofessional, arrogant, and "condescending" which was my exact experience with them over the phone. Actually, the word "condescending" comes up a couple times in other reviews. If the owner would have called me and and asked in a professional and more considerate tone to remove my review I would have considered.
Instead he called sounding very angry on why I left a bad review. He made it seem like the only way I am allowed to leave a review is if I first paid the insane amount of $300 to have my phone repaired and then I'm entitled to leave a review.
Kyle K.
Jan 22, 2022
I do not recommend this business. Would not give me a refund for inconvenience on a battery and a charging port that they screwed up on for a complete month and I had to buy a new phone and they failed to tell me that they put an aftermarket battery in my iPhone and then The manager had the nerve to tell me that he would not give me a any refund and there was nothing that he could do for me so I Will never use this company ever again and I recommend that no one else does either
Peggy Mazur
Jan 14, 2022
Vzzvb Kertap
Jan 06, 2022
Edward Lawson
Dec 15, 2021
I needed the shattered screen replaced on my iPhone8. It turned out to be a great experience going to CPR Cell Phone Repair. Great Covid 19 protocols are in place w/only one person in the store at a time and wearing a mask. I was told it would be ready in one hour and when i returned in one hour the repair was completed and I couldn't be more pleased. No hesitation whatsoever giving a 5 Star Review!
Kristen Webber
Dec 06, 2021
Fyi! Do not go here if your screen is cracked. I brought my Google pixel here to get fixed (first time my fault). They replaced the screen knowing that it would break again and didn't inform me (they said its a known issue). Within DAYS the screen broke again with literally a fumble on the counter. Fixed it again as they wouldn't warranty it. Within another month the screen broke AGAIN!
And they again wouldn't warranty it. This is all while being in an OTTERBOX. Im $500+ in and still have a broken phone. I'm mainly mad that they didn't tell me this would continue to happen. Just wanting to warn you so your not Jerked around like I was!
And they again wouldn't warranty it. This is all while being in an OTTERBOX. Im $500+ in and still have a broken phone. I'm mainly mad that they didn't tell me this would continue to happen. Just wanting to warn you so your not Jerked around like I was!
Coleen Grabowski
Nov 26, 2021
Yissochor Green
Oct 27, 2021
Joseph Florentine
Sep 14, 2021
Tyler Shorting
Jun 26, 2021
Ronnie
Apr 24, 2021
They are AMAZING. The holy grail of cell phone repair. I dropped my phone in a jacuzzi and as you can imagine, I thought I had lost everything in the phone. NOPE! They performed a miracle and were able to completely fix and restore my phone days after it had been dropped in the water! They even backed up all of my data for me. Amazing customer service and professionalism.
Elsie Young
Dec 29, 2020
Laurie D.
Nov 28, 2020
Tracy Y.
Jan 18, 2020
Patrick Henry Stewart
Sep 02, 2019
Mike Peddle
Dec 05, 2018
Sam Nimchonok
Jun 19, 2018
Unfortunate that management doesn't communicate with staff or acknowledge client relations. FREE ESTIMATES is not accurate and for a communications store, they have failed. Took my funds, didn't fix my Wii and called it a labour charge. Very distrustful. Sent a letter to franchisee and received no response. Reputation is not well received on social media and my fault for not checking closer. $50+ lesson learned.
Bex T.
Jun 06, 2018
I've tried on three separate occasions to have my iPad repaired and have only managed to get the run around. "No, the part is not in. It's on order." They took my name and phone number - they would call, they did not. I called and was assured the part was in. Brought my iPad in, "They used the last part just this morning!" And their solution? Take my number and call me when the part is in. No thank you.
Jh
Jan 25, 2018
Samuel David Matchett
Nov 09, 2017
First and foremost I have to apologize. If any saw the first review I gave it was due to being frustrated and upset as I didn't get my Xbox fixed. I took it back this morning and explained what happened. Tested it there and it was exactly how I described. Carl made the fix on the spot. It was smooth and easy going and took less than expected. I was worried it would need to wait awhile longer in the shop. The quick fix and friendly service was appreciated. I also told Carl I would return as my 360 is also having a bit of a struggle haha
Marnie Boulet
Sep 19, 2017
Disappointed. I got the same spiel as another reviewer. when i cracked my screen and brought it in to them, I got the "pay an extra 35$ to get the shatter proof screen, so if you crack the screen again they would fix it for free". They even had a hammer and cell phone to test it on. I even threw my iPad on the ground the moment I got home and. had to go back as I cracked the screen again.
The guy looked at me and said it was a good thing you got the screen protector. The only thing that was shattered was the screen protector and they applied a new one right away. 3 months later my kids had the iPad on the couch and it fell to floor. Took it in again a few weeks ago and this time it.
The guy looked at me and said it was a good thing you got the screen protector. The only thing that was shattered was the screen protector and they applied a new one right away. 3 months later my kids had the iPad on the couch and it fell to floor. Took it in again a few weeks ago and this time it.
Rob V.
Jun 03, 2017
Richard W.
Nov 29, 2016
Sarah F.
Mar 23, 2016
Customer service is HORRIBLE! Actually I truly believe it is nonexistent. I've tried them two different times (a year apart). The first time I let myself give them slack. They had not been open very long and it was around Christmas time. The second time, (again a year later) still no improvement. :( So disappointing.
Lei D.
Dec 11, 2015
Absolutely first class team. They replaced my iPhone 6 screen and I went with black vs white because that's all they had in stock at the time. I immediately realized I hated it and wanted white - they said no problem and called when white was in stock and replaced for free. About a month later something odd was going on with camera, brought it back thinking they likely wouldn't help. And they were once again sooo nice and helpful. Absolutely amazing. A++ customer service.
Sarah U.
Jul 14, 2015
I took in a cracked iPhone 5 that my son wanted to buy for his birthday, and Marshal took me at 6:55 (5 mins before closing) and fixed it even though it made him stay after hours. It MADE his birthday to have it on his birthday morning in spite of his mother's procrastination! I also left an iPhone 6 with a cracked screen and LCD, which I didn't know could be fixed, and he fixed it in less than 24 hours.
We also bought a tempered glass screen protector too. Very fair prices and good discounts on extra products! Then I left another iPhone 5 of my daughter's that has a bent frame for them to repair. I'm so grateful for great, polite, and professional service. Thanks Marshal and The Phone Guys!
We also bought a tempered glass screen protector too. Very fair prices and good discounts on extra products! Then I left another iPhone 5 of my daughter's that has a bent frame for them to repair. I'm so grateful for great, polite, and professional service. Thanks Marshal and The Phone Guys!
Jeff M.
Mar 21, 2015