We have first hand experience in a variety of industries such as healthcare, financial services, professional services, legal, marketing and manufacturing. We serve the Cincinnati, Northern Kentucky & Southeastern Indiana area as a small business IT consultant and IT outsourcing resource.

Our experienced technicians provide your company superior on- site IT service. We have certified technicians that know your equipment and provide Microsoft Windows support. Whether adding a new user, a new server or a VPN setup, our technicians will provide you the best quality service with your 100% satisfaction as our goal.

HWT has partnered with the industries leading manufactures of hardware and software to bring you the best and most cost effective solutions available. Whether you have a one man operation or are a fortune 500 company, we offer the same consistent and reliable IT services.HWTs long tenure as a small business IT consultant has allowed us to form strategic partnerships with major hardware and software manufacturers, allowing us to provide you the highest quality products and services at competitive prices.

We manage and maintain your network infrastructure so you can focus on what is most important your business. We identify any potential problems and plan ahead so you can address and we can solve these issues before they affect your day-to-day business. We keep you educated and inform you of technology that may improved your productivity, therefore improving efficiency. We run flexible schedules, we plan around your business and when it is best for you.

Highlights and features

Computer Repair & Maintenance, Network Support & Administration, IT Support, Printer Repair

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Network Consulting

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We are your perfect partner for computer network infrastructure design and equipment sourcing in the Cincinnati, Northern Kentucky area. Not only can we recommend networking hardware and software solutions, but our experienced networking consultants will integrate, configure and install computer network cabling, servers, workstations, routers/ switches and more.

IT Support

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Our company provides Cincinnati-area businesses with comprehensive IT/computer consulting services and cost advice. This includes network design, implementation, security, and storage. Our sales representatives and technicians are well versed on Microsoft products as well as other industry leading software and hardware manufacturers. You can be sure that we will recommend you the best possible solution that fits within your budget.

Printer Repair

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Whether offering on-site laser printer service or printer repair in our service center, HWT provides our customers with fast and reliable printer support. We are a customer-oriented business providing prompt dot matrix, inkjet and laser printer service to a wide range of small to medium-sized businesses. HWT can also offer maintenance agreements to service multiple printers in your office or business locations.

Robert Means

Jun 02, 2022

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Very easy process, Matt was pleasant to talk to and took care of the service very quickly

Melanie Veal

May 25, 2022

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If I could receive the level of service I get from Intrust from every vendor, company, etc that I do business with, what a happy world this would be! They are very responsive, knowledgeable, professional and courteous.

Franciscan Psjb

Apr 27, 2022

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Greg is always helpful, and pleasant to work with. He is professional and courteous. Thank you, Greg.

Annie Nelson

Apr 05, 2022

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I can't say enough great things about Dan and Matt. They are both amazing, and we are truly fortunate to be able to work with them!

Chuck Farmer

Mar 15, 2022

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InTrust IT got me back up when my computer crashed. I watched my screen as Jason handled the updates remotely.it would have taken me years to get it all figured out. Thanks InTrust!

Michelle Rockwell

Mar 07, 2022

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Jason helped me get my password issue fixed immediately, thus I was able to get back to responding to my client's requests quickly after being locked out of my computer through Microsoft. He was so helpful, and very easy to work with. I highly recommend his company for your IT needs!

Colleen Cushard

Feb 12, 2022

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Very helpful and patient to those of us who are not technical people. Comforting to know we can count on them. They were not going to stop until the problem was solved.

Steve McGrinder

Feb 09, 2022

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Always willing to help in a timely and friendly manner. Everyone goes out of there way to be helpful. If someone isn't able to solve an issue, follow up from a higher end tech isn't far behind. Unlike some IT firms, we are never left feeling stupid for not knowing something. I would prefer to never have to call for help, but when I do, it is ALWAYS a good experience. Grateful to be working with a company that understands the "People" behing the "Business."

Kara Briseno

Jan 18, 2022

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InTrust has supported my company for years, and they have consistently provided me with individualized, immediate, and helpful support. They are timely, responsive, friendly, and patient. I'm a fan.

Leah O'Malley

Dec 27, 2021

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"I really appreciate how Wes handled this issue. I did not know how to find the information and I would not have been able to solve this problem without Wes. He is consistently professional and helpful handling our issues. I was particularly thankful to be able to refer this vendor to Wes because I could not solve the problem."

Melanie Wittich

Dec 26, 2021

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Your team is the best! Everyone was so helpful and easy to work with. Thanks for following up until my problem was resolved.

Andrew R.

Dec 14, 2021

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I use intrustIT through my workplace. They have so far been helpful and responsive to my IT inquiries. Thank you!

Dale Jensen

Dec 02, 2021

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Ii submitted a request to Intrust, and it was answered and completed in the window of time that was allocated for it. I worked with Eric and he handled my request efficiently and professionally. Great Job!

Amy Grace Curtis

Nov 04, 2021

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"Aaron was super helpful in getting all the office printers set-up on my machine. All are working! Thanks! "

Donna Gray

Oct 25, 2021

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I can't say enough about working with Intrust---I had a program issue and worked with many techs at Intrust to try to resolve the issue and I must say all the techs were delightful to work with. Needless to say, not one of the techs was giving up on the issue and I thank them for being so patient with me!

Thomas Ackermann

Oct 23, 2021

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Aaron with Intrust IT worked with me remotely and was able to resolve my complex computer issues quickly and efficiently. He was extremely professional, empathetic, and personal. I was very pleased with the overall experience with Intrust IT and was 100% satisfied with the results they achieved.

Denise Allen

Oct 19, 2021

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Amy took my call and processed my software update immediately. She is always pleasant and easy to deal with.

Kimberly Witt

Aug 16, 2021

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I had a problem with Teams that didn't exist earlier. The team (multiple people) spent a lot of time on this issue and kept after it tenaciously until resolved (which ended up being bigger than just my issue). I am really impressed by this experience because so much effort was placed on resolving to the root cause (which ended up including the folks at MicroSoft) and it helped other customers even though they may not have known there was an issues.

Hard Warehouse Technologies