Prompt Technology

Josh is FANTASTIC! This is only place in Waco i would ever take computer. Fair pricing and fantastic service. John W.

I have had Josh fix my computers for years. They are always professional, do good work and are very prompt!

Was serviced quickly, immediately given an estimated (and accurate) date of when my laptop would be repaired, and all at a fair price. Will be returning if I have any future laptop problems.

They know their stuff and will explain to you exactly what the issue is and if its repairable they will.

Great service and affordable prices. Josh and Brad have straightened out many messes we've managed to make over the years with the various software applications we use in our business. We used them to set up our server and even had them build a PC for us. They are completely straightforward and trustworthy.

Extremely helpful and knowledgeable! Prompt Tech is extremely easy to work with and we at Faulkenbery Construction HIGHLY recommend them!

Took my Macbook Pro there last month when it wouldn't start up and would just get stuck on the Apple logo and spinning wheel. The problem ended up being the hard drive and they were able to replace it and keep everything the same. I was a little worried because I didn't have a backup but they saved me. I would definitely recommend!

I dropped my Mac off because it was running slow & my doctor recommended Prompt Technology. The guy here not only broke the shell on my MacBook, but he "did not check" to see if the apps on my computer functioned after he worked on it. So when I arrived to pick it up and pay $151.55, my computer's performance was exactly the same & now I have an erratic mouse that was not an issue beforehand.

I didn't receive an apologize & he didn't attempt to give any positive customer service. He told me to take It somewhere else, so I would say that's the most positive thing he said. Take his advice.

Josh is incredible I bought a new computer and he accessed remotely and set it up in the network at my job to share files with my colleagues he was super patient with me he made sure everything was working properly before hanging up I recommend them 100%