We are a local, small business offering OnSite Computer Repair and Tech Support in Lakeland and the surrounding area to both residents and small businesses. We support computers, laptops, printers, cell phones, smart devices, and more! Our techs are certified and experienced in the industry.
Served areas
- Polk County, Lakeland, Kathleen, Bartow, Winter Haven, Auburndale
Business details
- Year established: 2017
- Employees: 1
- Licensed
- Insured
Highlights and features
- Computer Setup
- Computer Support
- Computer Repair
- Computer Upgrades
- Data Transfers
- Printer Setup
- Printer Troubleshooting
- Wi-Fi Setup
- Wi-Fi Troubleshooting
- Smart TV Troubleshooting
- Wireless Camera Troubleshooting
- Virtual Reality Support
- Live Streaming Support
- Home Phone Support
- Cell Phone Support
- Scam Cleanup
- Spam Prevention
Associations and certifications
- CompTIA A+, Network+, and Security+
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
Reviews (5) Muriel Hanna
May 23, 2024
SO TENACIOUS! So professional. Great work habits and incredibly knowledgeable. REALLY knows what she's doing. On time and goes beyond the call of duty. She explains step by step what she's done and tries to teach you how to do it yourself. She doesn't throw all those tech words at you, she explains it so simply and actually makes it easy to understand. She's not intimidating and makes you feel capable of doing it on your own. She insists you to reach out to her if you need help and that you're never bothering her. She doesn't just do the work, she is THERE FOR YOU. Reasonable, great rates for what she does. She is fast to come out and see you. Guarantees to fix the problem.
Once you have one encounter with Shawna, you will never go to anyone else, you'll always go back to her.
Once you have one encounter with Shawna, you will never go to anyone else, you'll always go back to her.
Janice Ganancias
Nov 15, 2022
Gasper Kovach
Nov 12, 2022
Shawna is professional, prepared, and pleasant!.she has the rare ability to attentively listen first, then offer options or solutions.rare in the e-world!.as an independent operator, she is willing to accommodate your schedule, and by all measures, a terrific value for the money.even our puppies like her!
Ruth Ross
Oct 15, 2022
Anthony Patton
Oct 03, 2022
Shawna is great. She knows her stuff, reasonable rates, very responsive. Just to explain becuz I think extraordinary: I live in NYC and my mother who is a senior and lives in Lakeland, was released from a serious rehab visit ealier than planned and there was no time to set up the new life alert system or get to her to do it myself. The devices were delivered.
Mom needed help, could not even safely reach the plugs. I found WhatsIT and Shawna through Yelp! She called and after a brief call/interview and coordination with Mom, found a quick schedule and Shawna made time to come very soon, hook everything up, instill confidence and tested with the company, even helped with paperwork with the service ensuring she could hear it and be heard.
She also helped determine Mom needed an upgrade on laptop. Throughout, she kept me up to date on progress and in-touch. Mom really enjoyed working with her, too. Technical savvy and people skills! We look forward to reaching out for her service again, as Mom recovers. On behalf of the family, thank you so much.
Mom needed help, could not even safely reach the plugs. I found WhatsIT and Shawna through Yelp! She called and after a brief call/interview and coordination with Mom, found a quick schedule and Shawna made time to come very soon, hook everything up, instill confidence and tested with the company, even helped with paperwork with the service ensuring she could hear it and be heard.
She also helped determine Mom needed an upgrade on laptop. Throughout, she kept me up to date on progress and in-touch. Mom really enjoyed working with her, too. Technical savvy and people skills! We look forward to reaching out for her service again, as Mom recovers. On behalf of the family, thank you so much.
