My Discount Tech

Nick was fantastic, fixed my computer from a failing hard drive and clean up all the viruses at a very reasonable price which was lower then couple other places that I contacted. I can see why he gets so many five stars ratings. Keep up the great work!

Love this place! They fixed my laptop fast and for way less than I could find when I called around. Nick told me over the phone what it would probably cost and when he actually did the work it was less. I highly recommended this computer repair shop!

My Discount Tech (Nick) was beyond great! He always communicated the status of work and parts. His communication was perfect! His customer service went above and beyond!! The part he received for replacement had an error in it and ended up frying my iPod, so he took it upon himself to purchase a brand new one to replace it. Now THAT'S customer service! (I hope the part vendor gives him some retribution). I will definitely use Nick at My Discount Tech again!!

Excellent service and attitude. I would rate this 5 stars - honest evaluation and tried to keep prices down as much as possible. Nick knows his profession and treats customers well. Highly recommend.

I called and was greeted kindly and promptly by Nick. He answered the few questions I had and when I did show up to drop my computer off for the service he was patient and friendly. His shop is really cool too! The service I received at My Discount Tech and from Nick is one of the best service experiences I've had. If your computer is broke or you just have questions, Nick is the guy to see! Highly recommend!

These guys are the best they do great work and this computer is awesome lets go!

The guy, Brandon, opened up and talked with me and let me nerd out a bit and hooked me up with some great products to makey older computer hum. I haven't got it back yet but I could tell they were going to treat me right. I will update when I get my system.

Mark was so great and very good with his array of solutions. Brandon the tech he was knowledgeable and I watched him go way out of his way to help people even non paying customers. The experience was pleasant and It was like having a family member fixing everything in the house.

They were the ONLY place who had the Power Supply I needed, when I needed it. I was searching all over for a power supply for my high spec Editing PC build. You wouldn't think a power supply for a pc would be so difficult to find, but trying to track one down without ordering online and waiting days for shipping was starting to become a nightmare.

I called and drove to more than a handful of places around the valley only to be let down by the lack of products, poor customer service or overall lack of patience of a lot of the supposed "PC Shops". The staff members at RAD are well informed as opposed to some of the larger establishments I visited. They were very patient and answered every questions I had, and this was over the phone.

Upon arrival Paul was able to get me in and out in 5 minutes with exactly what I needed. I appreciate excellent customer service, and that is exactly what I got here. If you're on the search for PC related problem solvers, i'd give them a call or drop them a visit (they did require a mask when I visited).

I originally had a negative experience with this business, however, it turns out that my laptop had been shoved by the waste-side by an employee who had skipped-out on them. Once they became aware of my computer, they worked diligently to solve the issue, and Mark, the owner, was profusely apologetic. Unfortunately, once they found the several hardware culprits, it would cost more to repair than to replace the 4 year-old laptop. But I can't fault them for that. I look forward to Mark's recommendations for another gaming laptop- that won't die a death like this one.

Can't say enough good things about this place. The owner, Mark, is a stand up guy and straight shooter. He worked with me for hours on a problem that I had on a brand new gaming PC until it was fixed. He cares deeply about both the work that he does and his customers. This place has you covered on everything, from basic IT questions and repairs to building top of the line gaming rigs. Only shop in the valley I will take my PC to.

RAD computers saved the day when our main church computer crashed. We use it for streaming and recording so it was imperative that we get it fixed. We needed a very hard to find processor and they ordered it right away. As soon as the CPU we needed was delivered, Paul and the owner Mark got right to work. They spent about 2 hours with us in shop explaining everything and got it fixed that same night.

Mark even came to us and helped replace the CPU cooler that failed the next day! I wish we had went to them to build our computer instead of buying online! They offer great pricing, amazing and timely support. We definitely will be using them in the future for ALL of our computer needs.

My wife was due this past weekend and I needed to finish up working before going on Paternity leave. My Windows PC broke and I had a number of issues with not being able to boot from the BIOS level and needed a quick turn around. I messaged over 20 businesses in my area but Mark was not only one of the first to reply, but actually made an action plan to help me get it fixed and back before Monday.

Mark the business owner is great. Very smart, knowledgeable and efficient. I am a customer for as long as I live in the valley and wouldn't hesitate to recommend him to anyone for their hardware, software or business security needs.

Mark's on top of it. Had a quirky issue with the BIOS accepting a new CPU, and he got it squared away within 24 hours. Repeat customer here, and will be back (hopefully not :) ), but if I do need something, I'll be revisiting Mark again. Best thing is he's only 3 miles from my house. It was my production workstation and I was admittedly anxious about getting it back, but Mark understands that and is patient and polite and doesn't give the run-around. 5 stars all around. Thanks Mark!