Website
Call
OMPUTER REPAIR, IPHONE REPAIR, & IPAD REPAIR BY PROS IN SHREVEPORT BOSSIER CITY
BITS PC & Wireless Repair B.I.T.S. Capitalizing on a goal they have had since high school, Kenneth Nesser Jr. and Timothy Johnston Jr. founded B.I.T.S. PC Repair as a way to share their technological expertise. The team confidently addresses a range of hardware and software concerns, staying up-to-date on the latest devices and diagnostic processes.

When it comes to smartphones and tablets by Apple or other manufacturers, the technicians can replace cracked screens, weary batteries, and other underperforming parts. They apply similarly comprehensive care for Apple and Windows computers. In addition to fixing broken LCD screens on laptops and desktops and offering full hardware diagnostics, the technicians can scan systems and eliminate the spyware, viruses, and gremlin colonies that can accumulate and slow the computer's performance.

We strive to provide quality service at affordable prices. Our mission is a simple one. We fulfill our clients' technology needs with exceptional service, and we utilize all of our resources to ensure cost effective repair options. More importantly, we ensure that the services rendered are of such a high level that you will automatically look to B.I.T.S PC Repair for all your future technology needs.
Served areas
  • Shreveport, Bossier, Benton, Haughton, Elm Grove, Minden, Louisiana
Business details
  • Year established: 2014
  • Employees: 2
  • Licensed
  • Insured
Highlights and features
  • Cell Phone Repair, Laptop Repair, Remote Support, Computer Repair & Maintenance, Mac Repair, Data Backup & Recovery, Software Installation, New System Setup, Tablet Repair, Hardware Installation, Operating System Support, Virus & Spyware Removal
Associations and certifications
  • CompTIA A+ Certified
  • CompTIA
Services
Computer Repair Service Mac & Windows
Report
Computer Repair Service Mac & Windows Our flat rate cost has ZERO hidden charges. Data Backup included with each PC Service. All for $99.99 Services included: Spyware & Virus Removal, Windows & Mac Hardware Replacement (excludes cost of hardware), Cracked Screen Replacement (excludes cost of part), Software Install, Laptop Repair, Custom Computer Build, Computer Tune-up, Computer Upgrades, Data Backup, Full Hardware Diagnostic.***We repair iPads, iPhones, Android smartphones, and Android Tablets***
Data Recovery Services
Report
Data Recovery Services Do You Need Data Recovered From a Storage Device? Data Recovery Services Offered: USB Flash Drive Recovery & SD Card Recovery 2 GB or Less Drive $299.99 4 GB to 16 GB Drive $349.99 32 GB Drive $449.99 64 GB Drive $799.99. Hard Drive Data Recovery Level 1 $99.99 Level 2 $299.99 Level 3 $699.99 and up. Completely Confidential High Success Rate Get Your Data BACK.***We also repair Computers, Windows & Mac, iPads, iPhones, Android smartphones, and Android Tablets***
IPhone Screen Replacement
Report
IPhone Screen Replacement Does your iPhone have a cracked screen? Same day service in under 30 minutes on most iPhones! Apple iPhone Screen Replacement Pricing: $89.99 iPhone 7 & iPhone 7 Plus $89.99 iPhone 8 & iPhone 8 Plus $159.99 iPhone X $159.99 iPhone XS $159.99 iPhone XS Max $129.99 iPhone XR $139.99 iPhone 11 ** $159.99 iPhone 11 Pro ** $ 249.99 iPhone 11 Pro Max ** $89.99 iPhone SE (2020) Additional services we offer: Water Damage Repair, Battery Replacement, Charging Port Replacement, Home Button Repair, Headphone Jack Repair, Front Camera Replacement, Back Camera Replacement, Power Button Repair, Volume Button Repair.***We repair PCs, Laptops, iPads, Android smartphones, and Android Tablets.*** Contact Number 318-562-3090
IPad Screen Replacement
Report
IPad Screen Replacement Have a cracked or damaged iPad? Apple iPad Glass Touch Screen Apple iPad Screen Replacement Pricing: $79.99 iPad 2 & iPad 3 & iPad 4 $89.99 iPad Mini & iPad Mini 2 & Mini 3 $159.99 iPad Mini 4 * $239.99 iPad Mini 5 * $99.99 iPad Air $199.99 iPad Air 2 * $219.99 iPad Air 3 (2019)* $99.99 iPad 5th Generation (2017) $109.99 iPad 6th Generation (2018) $119.99 iPad 10.2 (2019) $199.99 iPad Pro 9.7" * $209.99 iPad Pro 10.5" * $399.99 iPad Pro 11" * $269.99 iPad Pro 12.9" (1st Gen)* $379.99 iPad Pro 12.9" (3rd Gen)* Additional services we offer: LCD Screen Replacement, Corner and Frame Bending, Service Frame Replacement, Battery Replacement, Charging Port Replacement, Home Button Repair, Headphone Jack Repair, Front Camera Replacement, Back Camera Replacement, Power Button Repair, Volume Button Repair.***We repair PCs, Laptops, iPhones, Android smartphones and Tablets.***
People
KJ Nesser
KJ Nesser
Co-Owner
BITS PC Repair provides businesses and home-users with computer repair, computer services, computer support, iPhone repair, Ipad repair, Android smart phone repair, and Android tablet Repair. KJ Nesser has over 15 years of experience with customer service, computer repairs, computer service, smart phone repair, and tablet repair. He has worked with laptops, PCs, and related areas.

KJ Nesser has been tearing apart and putting electronic gadgets back together since he was a teenager.

After working for Best Buy Geek Squad for many years, he decided he wanted to go out on his own and service computers, phones, and tablets. Capitalizing on a goal they have had since high school, KJ Nesser and TJ Johnston founded B.I.T.S. PC Repair as a way to share their technological expertise. Owning their own business means they can accommodate their customers' busy schedules during the day, night or weekend. BITS PC Repair's rates are considerably cheaper than most bigger computer repair places and are flat rate. That is right you pay one price for labor, no nickel and diming here. NO FIX NO FEE.
TJ Johnston
TJ Johnston
Co-Owner
BITS PC Repair provides businesses and home-users with computer repair, computer services, computer support, iPhone repair, Ipad repair, Android smart phone repair, and Android tablet Repair. TJ Johnston has over 15 years of experience with customer service, computer repairs, computer service, smart phone repair, and tablet repair. He has worked with laptops, PCs, and related areas.

TJ Johnston has been tearing apart and putting electronic gadgets back together since he was a teenager.

TJ Johnston obtained a CompTIA A+ Certification in 2014.

After working for Best Buy Geek Squad for many years, he decided he wanted to go out on his own and service computers, phones, and tablets. Capitalizing on a goal they have had since high school, KJ Nesser and TJ Johnston founded B.I.T.S. PC Repair as a way to share their technological expertise. Owning their own business means they can accommodate their customers' busy schedules during the day, night or weekend. BITS PC Repair's rates are considerably cheaper than most bigger computer repair places and are flat rate. That is right you pay one price for labor, no nickel and diming here. NO FIX NO FEE.
Reviews (20)
Write a Review
Bryan
Aug 10, 2022
My wife shattered her iPhone and we didn't think it was fixable. I dropped it off late yesterday evening and it was ready the next morning and it looks brand new. I couldn't be more pleased. They were very professional and had great service. Would highly recommend!
Krista
Aug 10, 2022
This business has remarkable customer service and genuine care! Not to mention so affordable! I will use KJ and Bits Repair again!
Taylor
Aug 10, 2022
World class service without the world class price!
Melissa
Aug 10, 2022
Trustworthy extremely knowledgeable excellent customer service!! You will not be dissatisfied using their service!
Dan E.
Jun 06, 2022
I had been having so many issues with my computer for about a year. I replaced so many parts without any progress. It took their worker 2 nights, about a total of 3 hours or so, to find and fix my issue. Amazing work and couldn't be happier.
Emily Benson
May 27, 2022
The first time I brought my pc here I was having technical issues with it. They fixed it in a timely manner and recommended switching to a different type of storage, I agreed and they did it for a reasonable price. The second time I brought my pc in was for some part upgrades and it was ready the same day, which I wasn't expecting and was pleasantly surprised!

The price was not bad at all and I appreciate the work they do here. I would recommend them! I haven't had any issues with my computer at all and I would bring it back without a doubt if I ever run into issues.
Adam Hofslund
May 23, 2022
Fixed my back glass on my LG phone really fast and at a fair price. Would definitely do business with again.
Clint Matthews
May 11, 2022
Very professional team, outstanding support, quality of work, and customer service. Highly recommended!
Mitch Allen
May 09, 2022
I dropped my 2021 Moto G Power and shattered the screen. Looked around for a place that would fix it. Even notified Motorola, they told me I'd have to ship it in to have it fixed because there were no service reps in the Shreveport Bossier area to service a Motorola. I called B.I.T.S. and they agreed to fix it and gave me an immediate quote. This was on a Monday, by Wednesday my screen was replaced and working like new! Highly recommend these guys, they do great work!
Caitlin Warren
Apr 29, 2022
I work for a large electronics company and sometimes I have to refer my clients to BITS when we are not able to fulfill a repair. The owner always answers his phone when I call to ask about price quotes/questions for repairs. And all of my clients feedback has been very positive. Highly recommend!
Dana Orr
Apr 22, 2022
The staff at BITS is very positive and extremely helpful! They have a vast background of all things tech and I recommend them to all my friends! I've had many problems trouble shooter and fixed by the BITS team and never had any issues.
Alexa Paro
Dec 29, 2021
I went in today right before they closed and they did not rush me at all. They gave me options, then even checked the warranty on my device and recommended I call the manufacturer because it would be covered in the warranty instead of paying them! I loved how honest and helpful they were and don't just try to get me to pay them for something. Thank y'all so much!
John M.
Oct 05, 2021
Went in for a last minute cell phone repair and was quickly serviced. These guys are very professional and very knowledgeable. My repair was very affordable and I am extremely satisfied. Thank You.
Corey E.
Oct 04, 2021
Very fast and reliable service, also fixed my pc problem and has it running like brand new! Highly recommended
Greg Ruyle
Aug 09, 2021
I called 2 places prior to simply put windows 10 boot drive on a USB (I don't have a backup computer) and both kept trying to up sale me to install it on their own. I didn't want to lug my pc around nor pay ($85 and $125, the other 2 quotes I got) for an install I can do on my own. I called these gentleman and without question "Yes sir, that's no problem." Then quoted me a realistic price for loading windows on a usb.

I brought in my usb and 30 minutes after I arrive I'm leaving a happy customer. I would highly recommend this place. Not only is the price fair, but it was a very professional and smooth experience with them. Thank you guys very much.
Karla H.
Jul 08, 2021
Recently we spent an afternoon driving around and calling trying to find a place to get a new battery installed in our iPhone 6. The repair facilities were all too busy or not opened. I was frustrated at the time, but am so thankful now. The next day, we ended up in Bossier at B. I. T. S. PC Repair. This was such a great place. I have a disability and getting in and out of car is so difficult.

The technician met me at my car and took my information and cell phone. It took about 30 min to complete the repairs. He suggested a couple of other improvements. One I accepted. One I decided it could wait...to save money. Long story short (too late) the service was beyond what I expected. It was fast and skillful. He even repaired the extra item at no charge.

I would trust him to repair my computer, iPhone or any gadget. He was accommodating of my disability. His location is right across the street from the main Post Office in the Heart of Bossier shopping center.
Corey Eason
Jun 25, 2021
Very fast and reliable service, also fixed my pc problem and has it running like brand new!
Bobby McCumpsey
Dec 02, 2020
Went in for a simple screen protector/case purchase. TJ spent a lot of time looking at the various options they had even though it was a small purchase. Then he took his time and installed the screen protector without ANY bubbles! Was very friendly, helpful, and comfortable atmosphere. Would recommend them to any of my friends! Oh and the sell computer parts cheaper then some online retailers!
Kyla Jennings
Sep 22, 2020
Amazing customer service and very reasonable! I wouldn't take my Mac to anyone else!
Marcus T.
Jul 17, 2019
This was the only recommended place for pc repair I got anyone in town, including the few BestBuy workers I spoke it. Pretty quick turn around along with a clear invoice containing an explanation of required repairs. Hopefully I don't break my laptop again, but if do I shall return.