PC Mobile Pro

We run a home based business and Josh has become our tech support. He is always responsive to our, always, last minute calls for help. We appreciated his ability to accurately diagnose the problems and offers a variety of options to fix them. We highly recommend PC Mobile Pro.

I initially took my computer to Dr. Dan's because I had the black screen of death. It wouldn't respond to anything. After it was diagnosed with a bad motherboard, I was advised to buy a new computer. I called Josh and he came to pick up my desktop, along with my laptop (because of other issues). Guess what? I didn't need to replace my pc! Josh was very thorough and returned my computers with a short turnaround. I also initially tried troubleshooting my pc over the phone with a tech savvy friend with no luck. Josh was very nice and the guy knows his stuff.

Thank you very much for helping with the computer issues today. You rock!! I really appreciate all that you did!! Great service, great price, great customer service!! Highly recommend to those in need of computer services!!

Josh, was very prompt in picking my computer up and has it fixed and back to me quick. I have no complaints.

So, I found this guy, Josh w/ PC Mobile Pro, on craigslist (CL) so I was very skeptical. I've met some real characters over the years and needless to say developed a very cautious demeanor when meeting someone from CL. After some texting and a few calls I decided to meet with him and so very glad I did. My laptop was acting up and I'm far from a guru.

We met by a coffee shop I explained what I was experiencing with the computer. Josh reassured me of the contents would be safe from prying eyes and he didn't need to browse my documents or other files in order to diagnose and repair my computer.

Josh called me about an hour and a half after we met to explain what was wrong and what it would take to fix it.

I'm sure Best Buy would of done that too....yeah right. I'm extremely satisfied with the overall experience, PRICE and time to get my laptop running better than when it was new, really it is. Josh, you've restored my faith in meeting people from CL. I will remain vigilant, but open minded. For those looking for an honest computer GURU, Josh w/ PC Mobile Pro comes highly recommended.

My Windows 7 desktop computer had been making a disconcerting buzzing noise for a couple weeks that occurred with increasing frequency. I could tell it was coming from the power source, and that I'd need help fixing it. Did a quick google search for "computer repair Rio Rancho" and one of the top results that included top customer reviews was PC Mobile Pro. Called and Josh came later that day to take a look before taking the tower unit back to his shop.

Analysis there indicated not only did the power source need replacing, but also that the hard drive had potentially fatal problem sectors.

Josh installed a new hard drive and cloned the contents of my old drive to it. Said it took several tries because of the bad sectors, but ultimately was successful. He also did some cleanup and advised me to take other measures.

My computer now runs faster -- and quieter. The price was right, and it beats getting a new computer and going through the major hassle of reinstalling all my programs -- if some of them would even work with Win 10.

Josh was very courteous and very interested in helping. I expected to be down a week or so but it was only a day. Josh ran into more than he expected when he arrived at my home and was vey courteous and stayed the course to fix my laptop! Did a great job-laptop works like new. Will never let anyone else touch my laptops. Also very reasonable price! AAAAA+++++

Josh worked on 2 machines. I was not on a deadline, but the service was very prompt. I appreciate the work. My daughters machine was a virus infected mess and ran like a hippo in quicksand. Now, it really scoots along. He installed a new hard drive set (SSD and spinny drive) in another machine. And he came to me, to both pick up and drop off the machines. Nice.

Josh Nelson's professional abilities and work ethics are five star. Josh works fast and delivers the results you want. He stands behind his work and prices within fair market value. Talented, reasonable, friendly and ethical...what more could one want! Thanks Josh.

My poor old Toshiba laptop would not let me open any .docx files. Josh picked up the computer and first saved all my files, including pictures before fixing the problem. I have recommended Josh to my friends.

I am a nursing student and need my laptop daily if not hourly, it wasn't charging and was dying all the time until it just stopped. I googled computer repairs and Josh was the second number i called. He was super professional, gave me what he thought it might be over the phone and a quick estimate best and worse case scenerio, and even offered to pick up my computer at my work.

After it was all said and done, it was just a battery, but he inspected, checked, and completed a thorough diagnostics on my life needing laptop. He contacted me throughout the whole process, was easy to talk to and super fast at response, even when i had a question when it was all done. He brought my computer back to me at my work and was just an excellent person to deal with.

I definitely will keep him in my speed dial for all computer problems and choosing my next computer to buy.. He was just awesome, and my next semester will go on un-computer- complicated! Thanks Josh!!!!!

We bought a pre-built gaming pc and started having crashing issues about a month in. We tried everything we knew to fix it, but the crashing persisted. We called Josh from PC Mobile Pro and he was able to pick up the same day. Within 24 hours he had diagnosed and fixed the issue, and had the PC returned to us. Great customer service! We'll be calling him again for all our future computer needs! Thank you, you're awesome Josh!

My laptop is old and was (I thought) on its last legs. I called Josh to see if there was an economical way to keep it going awhile longer. Josh cleaned it up, fixed some OS issues, installed a new hard drive, and boy, what a difference! He not only gave the laptop new life, I think it's working better than when it was new! I highly recommend Josh's professional service and friendly advice.

Super fast fix! Josh picked up (yep! I didn't even have to leave my house!) and completed task and then dropped off lap top back at house same day, SAME DAY! Super professional and friendly, knowledgeable and super job! I called a few other companies before I found PC Mobile and not only were they nearly double (even more if I wanted a "rush" on it) in price, but they wanted to keep the laptop for over a week. I highly recommend Josh and PC Mobile!

PC Mobile was amazing! We thought there was no hope for our Mac, but they fixed it. It is so fast now and feels almost like new. Very cost effective and friendly. Thanks!

Excellent and fast service. I called Josh on a Wednesday and he picked up my laptop at my house the same day. He called me a couple hours later and explained what he could do to repair and gave me a quote. He was finished with my laptop the next day and dropped it off at my house. Josh was friendly, professional and the service was quick and convenient. I didn't even have to drive anywhere to drop off my laptop which is a huge time saver. Don't hesitate to call him. I highly recommend Josh.

Josh was fantastic! My laptop needed a new fan. He ordered and put it in right away. He picked it up and returned it. He also found some viruses and fixed them too. I highly recommend Josh.

Josh recently repaired my son's desktop gaming computer. He was very professional, prompt and responsive. He personally picked up the computer and dropped it off as well. Made it very easy for us! Would definitely recommend his services and will do business again!

Josh has come to my rescue four times over the years. The service he provides is convenient with pick-up and drop-off, and well-priced. He has added years to my laptop by replacing the hard drive and battery and generally cleaning out junk that was slowing down processing. I am very happy to have discovered him and recommend him highly.

I called PC Mobile Pro & got instant professional service. Josh picked up my computer the day I called him and returned my repaired computer on the day he said it would be ready. Great quality professional service and excellent communication with a Happy Happy smile! Josh is full of positive energy & a great person to talk to. I highly recommend PC Mobile Pro to ANYONE who needs PC service with a smile. Josh, Thank you so Much! Daniel

Let me begin by saying I've been building my gaming computer and upgrading since 2016 myself. Ran into an issue that had me stumped, and a hectic work schedule left me completely unavailable to troubleshoot everything. I was really hesitant to allow someone else to work on something I put in so much time into but Josh was amazing. I called him about the issue and he was on the same page about all the issues immediately and even offered to pick it up the same day which he did. Turned out it was a MOBO going bad was not reading my RGB fans or FTW 3080, and it decided to do it after I moved my setup to a new case with a ton of RGB and non RGB fans.

He was able to diagnose it within a day and offered to upgrade it, defaulting to me choosing the motherboard since he didn't work on gaming computers as often. (This is something I really appreciated). Motherboard came in late but he was able to accommodate since I was going out of town and had it done within a day. I give Josh 5/5 on everything, he communicated often, did a phenomenal job and I wouldn't trust anyone else to work on my PC ever again. Extremely knowledgeable and professional, even sat around at the end to talk about the motherboard. i9 9900K on Aorus Elite, 32GB 3600, EVGA 3080 FTW.

This is truly one of the best experiences for repairs by far! I never have good luck when it comes to electronics. Josh came and picked up my computer the next day. I didn't think there was any hope for my macbook pro to get fixed but Josh was able to get it. He came and dropped off my computer the next day and showed me all the systems and how it was good to go. My computer is working like its brand new out of the box, I couldn't be happier. His price are very reasonable, I would highly recommend.

The idea of someone going to your house to pickup your broken PC is unique and awesome. Josh is incredibly responsive. As a person that usually knows how to fix PC issues I was stumped on an issue I had building a new computer. I was not to keen on having my pc worked on because in the past (with other PC fix places) things wouldn't be done right or would be done sluggishly.

I worried, but within a day he fixed the issue no problem. Josh also has vast and impressive experience with computers ranging from as far as I know the 90s to high end gaming computers of today and it showed because he passionately spoke about the different things he worked on. Would not recommend someone else to work on your computer.

Josh is awesome! He really knows his stuff, is personable, and in addition to providing stellar service at very reasonable rates, he is honest and generous with his time and if need be will help educate and empower you to better understand and utilize your computer. That he comes to you is such a great bonus! We were so pleased with our first experience with PC Mobile Pro regarding a laptop issue that we plan to have Josh come by in the near future to to upgrade and do some maintenance on our desktop PC. He genuinely loves what he does and it shows. Goodbye Geek Squad, Hello Josh! We can't recommend him enough!

If you want to give him money for free hire him. He said he wanted to diagnosed the problem and get back with me, once he took my computer, he called me and told me my computer screen was the problem but I could use a different Monitor to use the computer in the meantime. He then told me that he was going to charge me $65 for the diagnostic. Something that he failed to mention at the beginning of our transaction.

I expressed him that I thought it was a very heavy price for just turning my computer on. I decided to pay him anyway, he return my computer. After I tried plugging it into a monitor, the computer will loop around into the HP logo. I called him about it, he told me he was busy and he was going to call me the same night. At 9:30 PM I text him and he said he was gonna call me at nine in the morning But he didn't call me again so I had to call him Then he was extremely rude When I expressed to him that he diagnosed it improperly.

He started shouting at me saying he Wasn't going to be manipulated by me and that he was going to charge me more money if he was to look at it again. I ended up taking the computer to another computer Fix business, they diagnose my computer for free, and they told me that the screen was not the issue was the matter board that was not functional. They tested the screen and it worked perfectly, they showed me. So he charged me for NOTHING plus was extreamly rude instead of trying to listen to my concern he was being so disrespectful. Don't waste your money and time please.