We are dedicated to supporting local small and medium businesses who just want their technology to work. No more having to call on technicians who don't know, or having to rely on Apple for your technical support. It is our promise to help our customers get the most out of their technology.Triad Mac was built to help marketing / advertising companies manage their IT. No other business relies on their technology more, and lets face it, that is why you purchased Apple to have in your firm. When something goes down or isn't working the way it should be it can mean days of lost time and productivity. This is why we pride ourselves on having extremely fast response time.
It is amazing how many IT companies say they support Apple but only have one technician who kinda knows their way around. We have witnessed to many companies deal with the headaches left behind by these companies. We set out to change that with a staff of former Apple employees fully knowledgeable and certified to assist your company quickly and fix things right the first time.
Highlights and features
- Mac Repair, IT Support
Reviews (9) Logan Smith
May 19, 2021
The employees at Triad Mac are truly wonderful, and they were really great to work with. They not only are reasonably priced, but they also keep you updated throughout the entire repair process. I had my 2012 MacBook Pro repaired there, and they offered to transfer the data on my 2012 MacBook for FREE to my new MacBook.
Anna Hawkins
Oct 30, 2020
10/10 would recommend! I took my MacBook Air in for a battery replacement which was completed faster than expected. When I brought it home, my computer actually displayed several new issues which I was very concerned about. Macaulay was very nice and professional and took a look at it and even ran additional diagnostics at no charge. Computer is working great now and I really appreciate their making sure that the job was done right!
Shirley Sells
May 15, 2019
There are very few people I trust with my Mac. I went to the Apple store to have my battery replaced and they couldn't help me. They referred me to Triad Mac so I knew it had to be a good place to take it. I dropped it off and in about 2 hours received a call it was ready. Extremely nice staff and excellent work. My 7-year old Mac Book Pro lives again at a minimal cost! It has been about a year and still works like new.
Macy Landscaping Retired
Dec 30, 2018
My iPhone wouldn't charge and came in this morning to get it fix. Staff was very friendly and knowledgeable. After about a ten minute cleaning my phone was fixed. He didn't even want to charge me for this repair. A+ in my book. If you need any repair give TriadMac a call and they will take care of you.
William Conley
Mar 08, 2018
Craig Biles
Feb 21, 2018
So blessed to have this company in our small town. If you're in Winston Salem or Greensboro and want great service on Apple products you owe it to yourself to hop off of Business 40 and try Triad Mac. They are all about service. They have great knowledge and seem to truly want to help. From a cracked screen to a phone that wouldn't charge I've been wowed by them each time I've been in. I bet you will be too.
William Morrow
Dec 23, 2016
They guys at Triad Mac did a great job helping me with my iMac. They were friendly and more than willing to answer any questions I had. My machine works great. The greatest thing was they could have sold me a part that they had ordered. Once they got inside the machine it was a minor issue and the part was not needed. I appreciated that even thought the price of the part was small. Honestly goes a long way in my world.
Ruth Ludwig Lind
Jan 24, 2015
BEST. TECH SUPPORT. EVER! I have been using Triad Mac for 4 years, and have never, in the 28 years I've been running my business on Macs, experienced such knowledgeable, insightful, professional, awesome service. Every one of their techs with whom I've worked takes the time to listen to what I need, and then deliver. I have yet to have one of them leave without totally solving the issue I asked them to solve. Would recommend highly and enthusiastically recommend to anyone who needs help with their Apple product.
Jamie Tilley
Dec 23, 2014
