We provide best data recovery service for all kinds of media: hard drive, flash drive, DVD, CD, smart phone, Virtual platform iSCSI data image from VMWare (ESX, ESXi, vSphere), Hyper-V, Citrix XEN Server, Oracle Virtual Box, image files (iSCSI, VMDK, VHDX, WIM), RAID 0, 1, 5, 6, JBOD and HYBRID RAID array, floppy, tape, voice recorder, SAN, NAS, DVR, NVR and many other devices. Operating systems we recover data from are: MS Windows, Linux, Solaris, Citrix, Novell, BSD, VMWare ESX(ESXi), AIX, NetWare, VMS, HP-UX and variants.We guarantee:- Competitive pricing - Free evaluation and estimates - No data, no charge - 100% confidentiality - Free return shipping Our engineers are capable of performing the following operations: - RAID array Data Recovery - SSD Data Recovery - Virtual Server Data Recovery - Head actuator exchanges
- Platters exchange - Electronic board (PCB) repairs - Stuck head or spindle services - Physically damaged media data recovery - Server Data Recovery services, maintenance - Hard disk Firmware services - Password locked hard disk or laptop unlock service - System lock, unlock service - Damaged or failed hard disk duplication service
- Data extraction service - Laptop boot or BIOS password unlock services - OS account password unlock services - Laptop, TAPE, Flash drive and Floppy Data Recovery - Certified Data Destruction We have hundreds of donor drives readily available for faster turn around. We understand your urgency and will do our best to minimize your company down time providing you with great customer service at best pricing.
Our employees are US citizens and have passed an extensive background check to help maintain a high security level for Military and Government clients. We are not re-sellers!All work is done at our location.
Business details
- Year established: 2010
- Licensed
Highlights and features
- Server Installation & Configuration, Data Backup & Recovery, Network Support & Administration, New System Setup, IT Support
Reviews (40) Andrea Leigh Russo
Aug 10, 2022
Thank you Qubex and specifically Mike for his prompt and successful service! I had 13 DVDs that would not shows photos or video and he recovered ALL OF THE PICS in less than one day! These photos and video are very important "once in a lifetime photos" from when I lived and traveled in Central and South America and of my parent's 25th anniversary and I hadn't been able to access the pictures for close to 7 years! I will definitely recommend Qubex to all my friends and family!
Britney Vachon-LaGuardia
Aug 10, 2022
If I could rate more stars I definitely would! My computer crashed last night, the day before my third quarter of an accelerated grad program at DU. I know some basics about computers and I tried everything, ultimately giving up due to a crashed hard drive. After burying myself in bed and crying over my lost capstone, internship notes, essays, research, scholarship applications, resumes, and work projects, I decided to look up local data recovery places.
Thank God I found Qubex!!!! Took my laptop in first thing in the morning- hoping for the best. I was told a FREE diagnostic would take a couple of hours and we could go from there. I found out my hard drive was fried but (I never got his name so we will call him Max cause that's what the other reviews say!) Max said he could retrieved ALL of my files and have my computer up and running- BY THE END OF THE DAY.
He was there well after closing, just to help me out before classes start tomorrow!!! What an excellent human being!!!! Hanging out and waiting for your repair is like talking with a buddy. We worked out a price I could afford. Very flexible when it comes to payment. He really does just want to help you out and make customers happy. Data recovery isn't cheap and it's hard work so don't expect a miracle.
But expect a fair and reasonable price for him salvaging your livelihood. My laptop is top notch now and I am less stressed going into the new quarter. He even advised me on which kind of hard drive I should use, what the pros and cons were, etc. so I could make an informed decision based on more than just price. I cannot emphasize enough how ABSOLUTELY AMAZING this guy is. He is kind, caring, and will teach you a few things about computers while you wait. Hands down THE BEST customer service experience I have ever had in ANY setting!
Thank God I found Qubex!!!! Took my laptop in first thing in the morning- hoping for the best. I was told a FREE diagnostic would take a couple of hours and we could go from there. I found out my hard drive was fried but (I never got his name so we will call him Max cause that's what the other reviews say!) Max said he could retrieved ALL of my files and have my computer up and running- BY THE END OF THE DAY.
He was there well after closing, just to help me out before classes start tomorrow!!! What an excellent human being!!!! Hanging out and waiting for your repair is like talking with a buddy. We worked out a price I could afford. Very flexible when it comes to payment. He really does just want to help you out and make customers happy. Data recovery isn't cheap and it's hard work so don't expect a miracle.
But expect a fair and reasonable price for him salvaging your livelihood. My laptop is top notch now and I am less stressed going into the new quarter. He even advised me on which kind of hard drive I should use, what the pros and cons were, etc. so I could make an informed decision based on more than just price. I cannot emphasize enough how ABSOLUTELY AMAZING this guy is. He is kind, caring, and will teach you a few things about computers while you wait. Hands down THE BEST customer service experience I have ever had in ANY setting!
Jenn Garber
Aug 10, 2022
QUBEX recovered all of our lost data after our computer decided to self-destruct! They were also the only place I called that explained the two different types of recovery (physical vs. logical) and what those would mean. The data was recovered quickly, and things were explained to me in detail during every step of the process. I would highly recommend them for data recovery needs!
Tanya Valis
Aug 10, 2022
Our Promise NAS backup has served us well until yesterday, when it has failed. No one would be able to connect to it and we store all our documents and financials on it. Its the end of the year and we needed all documents for tax purposes so we called around to find good, local, professional data recovery company that would help us recovering everything ASAP. Mike was professional and has described recovery process in great details and offered free evaluation with no strings attached, so we decided to give it a try.
Data was recovered within promised time frame with competitive pricing, if compared against competition. We are very pleased with results and professionalism of service. They also offered to upgrade my laptop to a new solid state drive and transfer data, which was done within 1 day. Very impressed. While i am hoping i will not need data recovery services anymore, i will definitely use this company for all my computer needs. Will pass the good word. Thank you very much!
Data was recovered within promised time frame with competitive pricing, if compared against competition. We are very pleased with results and professionalism of service. They also offered to upgrade my laptop to a new solid state drive and transfer data, which was done within 1 day. Very impressed. While i am hoping i will not need data recovery services anymore, i will definitely use this company for all my computer needs. Will pass the good word. Thank you very much!
Andrew Michael Behrens
Aug 10, 2022
Highly recommend Qubex. I had a hybrid drive completely fail on me. I had mistakenly not backed up my data, which included family photos and very important work documents. After looking into quite a few other large companies, I found Qubex. I was amazed at how many great reviews they had and decided to take a chance. I did not regret it! Max recovered all of my data for a reasonable price.
I paid exactly what was quoted, and it was worth every penny. Constant updates, great customer service, and a reminder that local companies are the way to go vs. large corporations any day of the week. Thanks again!! Will be a repeat customer if the need arises.
I paid exactly what was quoted, and it was worth every penny. Constant updates, great customer service, and a reminder that local companies are the way to go vs. large corporations any day of the week. Thanks again!! Will be a repeat customer if the need arises.
Louis DePaemelaere
Aug 10, 2022
Max and Mike did an outstanding job of recovering data from a damaged 6 TB hard drive. The drive was dropped off just prior to Thanksgiving and I went with the 7-21 day option for recovery. They had the results from the recovery process available right at the 3 week time period. Their data recovery was able to save almost 100% of the data from the drive.
I only lost maybe 25 photos, and those were all edits with the originals still in tact as part of the recovery process. Max was very professional when I dealt with him in person and Mike did a wonderful job of responding to emails in a timely manner. I would highly recommend Qubex in the future for anyone who is having problems with a computer hard drive.
I only lost maybe 25 photos, and those were all edits with the originals still in tact as part of the recovery process. Max was very professional when I dealt with him in person and Mike did a wonderful job of responding to emails in a timely manner. I would highly recommend Qubex in the future for anyone who is having problems with a computer hard drive.
Lori Donovan
Aug 10, 2022
I highly recommend tthis company! Max was very helpful. My daughter had a flash drive that was broken and it had a years worth of work on it. She is a teacher and it had lesson plans, slides and everything on it. He was able to recover all of it and in just a few hours. Rates were reasonable. I will take all my computer problems to him from here on out!
Carolyn Wiseman
Aug 10, 2022
After boxing up my external drive and addressing it to a big company for repair, I happened upon Qubex and some great reviews. I ripped off the label and sent it to Qubex instead. I am so thankful to find these guys! I had dropped my external drive (which is about the worst thing you can do), and none of our computers could recognize it. I thought it was backed up one the cloud, but when I checked, it had failed! Mike at Qubex was so good to keep in touch with me about the whole process.
They were able to recover almost 100% of my data. I was thrilled to get back 145,000 photos and hundreds of documents and videos. They charged exactly what they quoted and I got a 10% discount for paying cash. I would recommend Qubex to anyone needing data recovery! My husband told Mike (from Qubex) on the phone..."Thanks, Mike! Happy wife, happy life!"
They were able to recover almost 100% of my data. I was thrilled to get back 145,000 photos and hundreds of documents and videos. They charged exactly what they quoted and I got a 10% discount for paying cash. I would recommend Qubex to anyone needing data recovery! My husband told Mike (from Qubex) on the phone..."Thanks, Mike! Happy wife, happy life!"
Peter Harrington
Aug 10, 2022
Dee Milton
Aug 10, 2022
When you read this many wonderful reviews, it can make you really wonder if they are true. I can attest that they are all true. I, too, am a real live person who just left Qubex as a very happy customer. Everything you read in reviews is what I experienced, --Max is wonderful, --he was personable, professional, timely and very good at his trade. He followed up with me by phone so that I knew what to expect and the timeline to expect.
Price quoted was fair and it was the price paid, no surprises. Time promised was the actual time it was ready, --actually it was ready earlier! No need to ship to Seagate, without a doubt, this is the go to data recovery/ electronic repair shop in metro area. Thank you!
Price quoted was fair and it was the price paid, no surprises. Time promised was the actual time it was ready, --actually it was ready earlier! No need to ship to Seagate, without a doubt, this is the go to data recovery/ electronic repair shop in metro area. Thank you!
Carie Behounek Sherman
Aug 10, 2022
Jun Lozada
Jun 29, 2022
Mike Jacob
Jun 24, 2022
It was a pleasure working with Max. He quickly and efficiently identified what was wrong with my PC after I spent a great deal of time trying and failing to figure it out myself. Friendly, knowledgeable, and professional, and a quick turn around. He resolved the issue and returned my PC in even better shape than it was prior as well as some tips to help mitigate any further issues. If you have problems with your computer system, QUBEX will help you!
Ethan Ames
Jun 05, 2022
Kelly Hess
Apr 29, 2022
I panicked when I realized my external hard drive with ALL of my client design files was no longer being recognized. It was a Saturday, but I found Qubex through a search and Max was available to meet with me right away. He gave me realistic expectations and kept me updated throughout the process. Max was quick, friendly and professional and I got my data back! I couldn't be happier with my experience.
Alex Keller
Feb 01, 2022
I had an internal hard drive fail that contained important documents, projects, and memorable family & friends pictures and videos. Max recovered everything! He was communicative, transparent, and honest about time frame and price. I'd for sure refer him to anyone I know who needs data recovery services.
Christopher B.
Jan 30, 2022
Rita Bowers
Jan 20, 2022
Peter Sommerfeld
Jan 11, 2022
Max was very professional and did a great job on recovering data that I presumed was lost. Long story short, I dropped my external harddrive, it had physical damage, didn't know if it was recoverable, found Max, he explained to me it was recoverable and there was a chance and he was able to recover all of my files. Not every recovery case goes like this, but Max was able to explain to me clearly how certain cases differ. Very responsive, understanding and thorough. Would definitely recommend business with Max and do business with again. Thank you!
Blake C.
Sep 06, 2021
Lee Morrison
Aug 17, 2021
Max was great! We run a small service business and discovered on a Saturday our disc drive had completely failed. We got a referral from a computer repair person to call Qubex to recover our data. He was able to get started on our computer immediately and by Monday all of our data had been restored! He kept us updated through the whole process and exceeded our expectations. Thank you so much Max!
Anindya B.
Aug 13, 2021
One of my iphones was water damaged pretty badly while we were vacationing. However, I came back home and looked Max up from internet search. He met with me and I explained that the data in the phone is very important for us and he accepted the work and also gave me an up front estimate of how long it might take and how much it might cost. Within a few weeks he successfully recovered all data from that phone and yesterday we met at his office and he handed me the phone along with two backup USB sticks ( one with photos and videos and another with a full backup of the phone).
Throughout the engagement he kept in touch with me and gave me updates of the progress he was making! We are so glad that he could recover precious memories and important data for us. If you have a water damaged iphone and want to recover your data I strongly recommend Max's service.
Throughout the engagement he kept in touch with me and gave me updates of the progress he was making! We are so glad that he could recover precious memories and important data for us. If you have a water damaged iphone and want to recover your data I strongly recommend Max's service.
Lisa Klos
May 27, 2021
Max helped me on a couple occasions. First, he was able to recover all my data from an old hard drive that failed. I was so pleased with his service that I had him fix an old laptop of mine, and he was able to do so quickly. He is professional and upfront, and his prices are reasonable, especially compared to other data recovery services. I would definitely go to him again.
Wayne T.
Nov 20, 2020
I purchased a Huawei laptop a few years ago for work/school reasons. A few months ago, my daughter used a wet wipe to clean the keyboard and the laptop stopped working due to the keyboard reacting with the moisture. I tried flipping the keyboard upside down and using a blow dryer to dry out the remaining moisture but to no avail. At this point, I honestly knew that this would not be an easy fix because the parts for Huawei (Chinese owned) are hard to attained ( Trump blocked it), and I order to get to the keyboard, one would need to go through the CPU and mess with the tiny components/screws. Thankfully, Max was diligent and was able to not only figure out the setup for the laptop, but he also maneuvered in under the CPU to remove the old keyboard. Thanks for the great knowledge base and effort Max!
Mike L.
Apr 29, 2020
I highly recommend anyone needing to optimize their work from home situation to see Max and Qubex. A different IT business that I was looking at recommended Qubex to me. Customer service was excellent. He didn't try to up-sell me and explained everything before moving forward. It was very affordable and the quality of the work was great! He took my 6 year old personal laptop and upgraded the hardware and software making it work brilliantly now.
Including backing up all my data and keeping my programs all the same. He is able to work on hardware where as other companies were only offering remote repairs. He completed this job over the weekend which was crucial for me not to miss any time at work. Big or small, Qubex and Max is your team.
Including backing up all my data and keeping my programs all the same. He is able to work on hardware where as other companies were only offering remote repairs. He completed this job over the weekend which was crucial for me not to miss any time at work. Big or small, Qubex and Max is your team.
Martin K.
Jul 13, 2019
My wife and I had a drive which encountered an error while doing a diskchk repair sequence. I am a certified computer tech myself, and after spending a few days attempting various repairs, gave up and decided it that it was time to bring in an expert. Max saved the day! We got all of our data back, and from beginning to end he was professional and a delight to deal with. Would highly recommend Qubex and their services.
Jim C.
Apr 02, 2019
QUEBEX Data Recovery is a literally a LIFE SAVER! Before contacting QUEBEX, I took my hard drive to a couple local data recovery company's here in Colorado Springs. I was told there was no possible way they could recover any data due to the internal head being completely broken limiting their ability to even read the drive. One company recommended a company in California, but I decided to look within the Colorado region.
A quick google search resulted in several data recovery experts, but QUEBEX had the most reviews and highest ratings. So, I contacted Max at QUEBEX explaining my situation, which was the inability access my external hard drive from dropping it on the ground. He advised I bring the hard drive in for a free consultation. Upon arrival, he plugged the hard drive in and immediately recognized the potential problem.
He advised he couldn't make any promises but would notify me in the next couple days if recovery was possible. Within 24-hours, I was contacted and explained in-depth the damage and the process necessary to recover the data. I was leery, but hopeful due to nearly 20-years of personal and professional files being potentially lost! Long story short, I was contacted 3-days later by Max who informed me all the data was recovered! WOW was my immediate thought!
I can't explain how grateful I am to Max and QUEBEX for the professionalism and very reasonable price to recover my personal and professional documents spanning over two decades! IF you want a professional, I would HIGHLY recommend QUEBEX without a second thought! Thanks Max & QUEBEX! JHC3
A quick google search resulted in several data recovery experts, but QUEBEX had the most reviews and highest ratings. So, I contacted Max at QUEBEX explaining my situation, which was the inability access my external hard drive from dropping it on the ground. He advised I bring the hard drive in for a free consultation. Upon arrival, he plugged the hard drive in and immediately recognized the potential problem.
He advised he couldn't make any promises but would notify me in the next couple days if recovery was possible. Within 24-hours, I was contacted and explained in-depth the damage and the process necessary to recover the data. I was leery, but hopeful due to nearly 20-years of personal and professional files being potentially lost! Long story short, I was contacted 3-days later by Max who informed me all the data was recovered! WOW was my immediate thought!
I can't explain how grateful I am to Max and QUEBEX for the professionalism and very reasonable price to recover my personal and professional documents spanning over two decades! IF you want a professional, I would HIGHLY recommend QUEBEX without a second thought! Thanks Max & QUEBEX! JHC3
Terri C.
Jul 29, 2018
Requested a quote for data recovery off of a zip drive on a Friday evening and received a quick thorough response. After reaching out to several other companies, Qubex was priced the most reasonably and his response was the most professional. I contacted them on Saturday at noon. They had me come straight down and by 1:00 pm I had my data recovered off my Zip drive. This was a great experience and I will be using them again for any computer needs. Thanks!
Bernard D.
May 04, 2018
My Mac Mini 2012 failed to boot up one day. It had a 4-year old 500GB Samsung EVO 850 SSD. I didn't think a SSD could fail so fast, but it did, and I had no bootable backup. Thinking all my locally stored photos, videos, and documents were forever gone, I initially accepted my fate. After some great reddit'ing, however, I decided to go to not try to repair myself but to go to the pros.
A quick search around my neighborhood found Qubex. So I decided to give them a shot. Result? 100% data recovery! Email communication was always very helpful, and they were able to get all the data off my broken boot up drive in a couple of days. I gave them a new Samsung EVO 860 500GB SSD. They were able to load a fresh MacOS on it and put all my data on the SSD in a folder on my desktop.
The only thing I had left to do was re-organize all that data back into my original directory structure on my Mac. If you're reading this and you haven't backed up your data and don't have a bootable backup, please do so now. It will save you much time, effort, and money to have backups in place now than when it fails and you have none of that. If it does happen to fail though, give these guys a call! I've learned my lesson and have since started Time Machine backups of all the Macs in my household.
A quick search around my neighborhood found Qubex. So I decided to give them a shot. Result? 100% data recovery! Email communication was always very helpful, and they were able to get all the data off my broken boot up drive in a couple of days. I gave them a new Samsung EVO 860 500GB SSD. They were able to load a fresh MacOS on it and put all my data on the SSD in a folder on my desktop.
The only thing I had left to do was re-organize all that data back into my original directory structure on my Mac. If you're reading this and you haven't backed up your data and don't have a bootable backup, please do so now. It will save you much time, effort, and money to have backups in place now than when it fails and you have none of that. If it does happen to fail though, give these guys a call! I've learned my lesson and have since started Time Machine backups of all the Macs in my household.
Joey Tomey
Mar 29, 2018
Kay
Jul 05, 2017
Lindsey G.
Apr 11, 2017
Where to even begin! I owe so much to Max at Qubex for saving all my memories. I had a minor panic attack when my iPhone 6 plus was plugged in charging while I was sleeping and the charging cord melted at the base/dock of my phone causing irreversible damage to the phone. My iPhone completely died and would not hold a charge nor turn back on. While a huge inconvenience that my device was dead, I was more distraught that all my wedding and honeymoon photos from just the previous week were not backed up and or saved to the cloud.
I didn't know what to do and the thought of losing those memories was heartbreaking. I took the device to my wireless provider, they were unable to fix the phone or recover anything. I took the device to Denver Mac Repair, they too were unable to fix the phone or recover anything. Finally, I did extensive research into iPhone data recovery in Denver and was steered toward Qubex Data Recovery.
From the get go, Max was very patient with my frantic questions and was very honest with me about the difficulty with iPhone 6 data recovery. He explained, in layman's terms, what he would need to try to do in order to recover the data from the device and confidently wanted to give it a try. Max had my device for about a week and updated me on progress along the way.
He was very responsive and worked quickly to find a solution. The stars were aligned. or Max was just that good, because he was able to recover all data (photos, apps, contact, etc) from my iPhone 6 Plus device and restored my new phone with all the data he was able to recover. I'm so blessed and thankful for Max and his ability to recover these important memories for me. Would recommend him x 1000%. Also, PSA: back up your iPhone :)
I didn't know what to do and the thought of losing those memories was heartbreaking. I took the device to my wireless provider, they were unable to fix the phone or recover anything. I took the device to Denver Mac Repair, they too were unable to fix the phone or recover anything. Finally, I did extensive research into iPhone data recovery in Denver and was steered toward Qubex Data Recovery.
From the get go, Max was very patient with my frantic questions and was very honest with me about the difficulty with iPhone 6 data recovery. He explained, in layman's terms, what he would need to try to do in order to recover the data from the device and confidently wanted to give it a try. Max had my device for about a week and updated me on progress along the way.
He was very responsive and worked quickly to find a solution. The stars were aligned. or Max was just that good, because he was able to recover all data (photos, apps, contact, etc) from my iPhone 6 Plus device and restored my new phone with all the data he was able to recover. I'm so blessed and thankful for Max and his ability to recover these important memories for me. Would recommend him x 1000%. Also, PSA: back up your iPhone :)
Basim S.
Jan 31, 2017
Have been using Qubex since 2012, when my friend lost her hdd and years of pics. Max completely recovered them, and I was pretty impressed. Recently returned to get my thesis recovered from laptop hdd crash. They got it back! Huuuge relief. Always feel like I get good prices and advice. Def recommend to anybody/everybody.
Olya Y.
Nov 26, 2016
QUBEX Data Recovery Denver saved my life twice, literally: one time my computer wouldn't turn on, Max fixed the hard drive and I was able to recover all of my work files that would be gone otherwise. On another occasion, when my computer couldn't be used anymore, I knew where to go, and again, Max from QUBEX Denver data recovery saved my life - I was able to buy a used computer from him at a fraction of the cost, Max installed more memory and made it super fast, so I can work again.
If your phone or computer ever break - go to QUBEX to fix all your devices, it is the best place in South Denver, and prices are very reasonable. I don't know who is the person leaving a bad review here, I have nothing but positive experience from this place as they helped me big time twice.
If your phone or computer ever break - go to QUBEX to fix all your devices, it is the best place in South Denver, and prices are very reasonable. I don't know who is the person leaving a bad review here, I have nothing but positive experience from this place as they helped me big time twice.
Susie L.
Sep 21, 2016
Had a freakout moment when my hard drive decided to bite the dust, taking irreplaceable schoolwork with it and documents I need to apply for pharmacy school. Max and his team were able to recover all of my data and did so in a professional manner. I was out of school for the summer, so I was able to wait a few weeks for the recovery. Additionally, Max was extremely understanding of my financial situation as a self-supporting college student and worked out a payment plan agreement. Hopefully, I will never have to see Max and his team again (haha!) but I will not hesitate to return if I ever need data recovery services again and I will absolutely confidently recommend Qubex Data Recovery to anyone I know who may need their help.
Amber D.
Aug 16, 2016
Max and his team recovered all our data and restored an otherwise lost cause. We had given up hope and lost very valuable company data. He worked through the night on a Saturday into Sunday and restored everything we needed earlier than he promised. I was beyond certain that our hard drive was toast and that's what we get for not properly backing it up. I would hire this team to do anything, he was so helpful, polite and professional. We were very satisfied with the outcome.
Cloey
Mar 04, 2016
Max is absolutely amazing. I dropped my hard drive this summer after shooting a documentary, and I thought I would lose everything I shot. Max poured his heart and soul into recovering my files. My hard drive was extremely damaged, and most places would have given up after a month. Max worked painstakingly for 5 months even thought he thought he wouldn't be able to retrieve anything.
He put in so much time that he discovered a new method for recovering data. Over 90% of my data was recovered and I was not charged an additional fee for all of his extra time. I live in Minnesota now so it is not convenient to use Qubex, but if I ever have another issue I will ship my hard drive to Colorado because Max is the only person I trust to pull through no matter what.
He put in so much time that he discovered a new method for recovering data. Over 90% of my data was recovered and I was not charged an additional fee for all of his extra time. I live in Minnesota now so it is not convenient to use Qubex, but if I ever have another issue I will ship my hard drive to Colorado because Max is the only person I trust to pull through no matter what.
Joseph T.
Nov 17, 2015
I have always said, if my house burned down, as long as the family was safe and my hard drives made it out, I would not be worried about losing anything else. Well, the other day, my house did NOT burn down, but my mirrored hard drive failed. A very expensive 6TB mirrored drive. So, in theory it is its own backup. However, both drives failed simultaneously! Unheard of, said the manufacturer. Yes, it happened and I was on the hook. Yes, I had the majority of the information also backed up off site - but definitely not all of it.
The drive was 9 months into a 3 years warranty - however - the warranty does not cover data recovery. So - it was Qubex to the rescue. I found the on YELP and am so glad I did. They worked for several weeks getting to the root of the problem - even working with the vendor to uncover the complexity of the failure. Never charging me a dime for the diagnosis.
When they did identify the problem, they recovered my data in a few short days. They were great about updating me with status and in responding to questions. I have since bought a secondary backup for my backup on top of my offsite backup. I suspect, I will never have this experience again with this drive, however, I would not hesitate to call Qubex with any other future computer repair needs. They were great to work with!
The drive was 9 months into a 3 years warranty - however - the warranty does not cover data recovery. So - it was Qubex to the rescue. I found the on YELP and am so glad I did. They worked for several weeks getting to the root of the problem - even working with the vendor to uncover the complexity of the failure. Never charging me a dime for the diagnosis.
When they did identify the problem, they recovered my data in a few short days. They were great about updating me with status and in responding to questions. I have since bought a secondary backup for my backup on top of my offsite backup. I suspect, I will never have this experience again with this drive, however, I would not hesitate to call Qubex with any other future computer repair needs. They were great to work with!
Mel H.
Oct 03, 2015
I had a bad hard drive that was no longer recognized by the computer and had the click of death. I tried my own methods to recover the data on the hard drive, but was unsuccessful. After doing some searches, I found Qubex. They were very friendly and helpful. The drive was in bad condition, but after their diagnosis, they were able to retrieve 100% of the data.
They were very fast in their communications ( I even got responses back in the evening ) and upfront with what the condition was of my drive. Before paying anything, they let me preview all the data they recovered and even sent me a screenshot beforehand of what they got. their prices were fair and their approach to the project is a great example of how things should be done. The experience felt like I was dealing with a good friend. I am glad I found Qubex and am happy to recommend them.
They were very fast in their communications ( I even got responses back in the evening ) and upfront with what the condition was of my drive. Before paying anything, they let me preview all the data they recovered and even sent me a screenshot beforehand of what they got. their prices were fair and their approach to the project is a great example of how things should be done. The experience felt like I was dealing with a good friend. I am glad I found Qubex and am happy to recommend them.
Erin W.
May 21, 2014
I am so happy to have stumbled upon Qubex! Mike and Max were able to recover data from my crashed MacBook that I had previously been told was lost for good! They were extremely fast, professional and responsive and the price was so much lower than other quotes I had received. When I inquired further to what was specifically wrong worthey sent me a detailed email explaining the problem and how they planned to get the data.
