The Missing Link Technology offers free initial consultation. We can meet with you at your business to discuss technology that you already have in place, upgrade plans and goals. We are passionate about the success of your business and are excited to help you achieve your technology goals.You will always receive a quick response and in most cases we will be available on site the same day. We are passionate about the success of our customers' business. We have leveraged open source software in many situations to provide solutions that might not have been available because of cost prohibitive licensing requirements associated with traditional software.
Highlights and features
- Remote Support, Computer Repair & Maintenance, Mac Repair, Server Installation & Configuration, Network Support & Administration, Email Solutions, Virus & Spyware Removal
Reviews (5) Rebecca Harter
Dec 25, 2017
Very nice and customer service oriented but I had to take my laptop back to re-repair my issue (frozen keyboard). The repair was not effective either time because the Dell website only had a Windows7 driver available on their website instead of one for the Windows10 operating system I have. I very much appreciate my money was refunded but wish the incompatibility issue would have been shared before I took time to take it back a 2nd time.
Sherry Holmes
Jun 27, 2017
John Hostler
Feb 22, 2017
On Christmas day my son opened his new PC with sheer joy. It was short lived however when he discovered that he could not power it up. I tried all kinds of troubleshooting and finally just pulled off the sidepanel to find that several components were not installed. Of course I could have called Amazon and returned it, but that would mean another 7 days or so before a new one would be at my house.
And I just didn't think that would be fair to my son to be without his brand new gift for so long. Since I didn't want to mess anything up myself, I called The Missing Link to see if they could get it fixed up. I figured I'd get a voicemail. I did not. I got them on the phone. I apologized for bothering them on Christmas day and explained the issue, assuming we'd schedule an appointment for the next business day, several days away.
They told me to come in to the office where they would meet me to take a look at the computer. I was blown away. So, my son and I drove over to their office and met them, fingers crossed that they could get it working on site. And that they did. Within 20 minutes or so, they had that computer working. My son was ecstatic that his gift was not broken and didn't need to be returned, along with the fact that he would be able to use it over the long holiday weekend.
And I was so thankful and impressed with the extra level of service. They truly went above and beyond. Since then I have taken in another computer to have a hard drive replaced and another one cleaned of some viruses and other baddies that I could not remove myself. If you have computer issues and need help, I highly recommend The Missing Link.
And I just didn't think that would be fair to my son to be without his brand new gift for so long. Since I didn't want to mess anything up myself, I called The Missing Link to see if they could get it fixed up. I figured I'd get a voicemail. I did not. I got them on the phone. I apologized for bothering them on Christmas day and explained the issue, assuming we'd schedule an appointment for the next business day, several days away.
They told me to come in to the office where they would meet me to take a look at the computer. I was blown away. So, my son and I drove over to their office and met them, fingers crossed that they could get it working on site. And that they did. Within 20 minutes or so, they had that computer working. My son was ecstatic that his gift was not broken and didn't need to be returned, along with the fact that he would be able to use it over the long holiday weekend.
And I was so thankful and impressed with the extra level of service. They truly went above and beyond. Since then I have taken in another computer to have a hard drive replaced and another one cleaned of some viruses and other baddies that I could not remove myself. If you have computer issues and need help, I highly recommend The Missing Link.
Jessica McClure
Nov 10, 2016
Ashley Wilson
Apr 04, 2016
A review from Brian Bemis Ford Hyundai Mazda: (Sycamore, IL) The Missing Link Technology came to our store on a Saturday, picked up our Service Department laptop, worked on the device on a Sunday and delivered it back to us on Monday! Not only were the prices and services great, but the employees were wonderful to work with as well! We couldn't have asked for a better customer service experience. We will definitely be calling them with our future needs! We would recommend this company to anyone who is in need of help with their technology needs!
