Focus Technologies

She was responding professionally both over the phone and in person. Her intentions were to solve the problem with no or very low cost. She spent 30-45 mts on diagnosis and charged nothing as it required only a bulb replacement. Also she spent time to share tips on how to maintain and get more hours on the projector. Awesome human being- very much customer oriented.

Such amazing service, I got my printer back within one day. Very nice lady, she fixed it but also told me what she fixed and what was causing the problem. I love services like that. Highly recommend for printer issues.

These people are Epson geniuses! Bought an XP-410 off of Craigslist that not surprisingly wasn't printing great. Cheryl took me through the steps over the phone and after about 20 minutes of trial and error, the thing was printing like brand new. So knowledgable and really nice of them to help me out over the phone rather than make me drive out there and charge me for a tune-up.

Critical: Quality She couldn't fix the feeding sensor to my ET-4550 Let alone she didn't know how to take the bracket off to get to the sensor thought I going to quality service mediocre.just best to go buy a new one after warranty ends.

I called with the intention of making an appointment to bring in my misbehaving Epson R-2000 printer. The woman at Focus Technologies asked that I first go through a couple of diagnostic and quick-fix steps. In about ten minutes on the phone with her the problem was resolved. No trip to Oakbrook Terrace required.

When my printers or scanners decide to take the day off, and I'm on deadline for a client, Focus Technologies Service is my go-to service provider. They have been servicing my machines for over 15 years. They are personable, know the equipment and are always happy to address the issue. They can thoroughly clean and repair any equipment you give them.

They will contact you after diagnostics and quote you the repair cost. The service is timely and the cost is reasonable. Primarily I value their integrity. If they don't feel a machine can be repaired they let you know.

I have been taking my printer problems to Focus Tech ever since I discovered them. Wonderful Service. My printer problems are rare in frequency, but when they happen, Focus is reliable, quick, and very cheerful and happy to help in every way. This place is a Pearl of Great Price!

I brought my Epson LCD projector in after reading reviews and seeing they are a certified Epson repair center. They are fantastic! They figured out the issue, explained everything to me thoroughly, contacted me regularly with updates, and were a pleasure to work with. My projector works like new. I will go there again with any Epson or HP printer or projector issues.

Brought my Epson R1800 printer in after reading the reviews on Yelp to get repaired for saturated pads. Focus Technologies is fantastic, fixed my printer very quickly, talked me though all the problems and gave me helpful hints on how to extend the life of my printer. Super nice, extremely reasonable priced, amazing customer service and quick turn around time. I am highly recommending Focus Tech. to everyone I know.

I love this place. I'm a professional photographer and I ask a lot of my Epson photo printers. Every time I've had a problem with a printer, the woman who runs this business has been super-responsive, friendly, efficient and does not gouge me in terms of her prices. Every repair has been perfect -- no problems after my printers have been serviced.

The turnaround time is also remarkably fast -- great for those of us who depend on our printers to make a living. I cannot recommend this business highly enough. It's a little hard to find in an industrial park, but you can call and get directions. Worth the search, ample parking right in front of her door. A rare gem. I shudder to think of what I will do if she ever decides to retire!

I brought in my epson r1900, and got it back the next day all better, and for not to much money. The woman who runs the place is super sweet, and did a great job.

I brought in my epson r1900, and got it back the next day all better, and for not to much money. The woman who runs the place is super sweet, and did a great job.