We are dedicated to providing you with the highest quality support for your desktop, laptop or notebook computer and offer a wide variety of services for both residential and commercial customers. Our certified technicians will be on time to your residence or office and will resolve your problem in an accurate and timely manner. We specialize in computer virus removal, computer repairs and more.
Bits and Bytes has been providing computer repair and computer networking assistance to home offices and businesses in Houston and the surrounding areas since 1994. Bits and Bytes can troubleshoot software issues and we can repair hardware in all IBM-compatible computers including Dell, HP, IBM, Compaq, Sony, custom built computers and others. We are great at quickly determining the cause of the problem and moving to resolve the issue as soon as possible.
Bits and Bytes has been providing computer repair and computer networking assistance to home offices and businesses in Houston and the surrounding areas since 1994. Bits and Bytes can troubleshoot software issues and we can repair hardware in all IBM-compatible computers including Dell, HP, IBM, Compaq, Sony, custom built computers and others. We are great at quickly determining the cause of the problem and moving to resolve the issue as soon as possible.
Highlights and features
- Remote Support, Computer Repair & Maintenance, Email Solutions, Virus & Spyware Removal
Associations and certifications
- CompTIA
Services
Virus Removal
Report
Reviews (9)
Jrsred
Jun 12, 2022
If you are thinking about bringing your PC to these guys, feel safe because you are in good hands. Derrek was absolutely knowledgeable about the issue and did a diagnostic while I waited. Yes, they do work on Apple products and are willing to listen to the issue and make you feel at ease about thier service. He was upfront and honest with the charges/process.
I had a software issue and it was solved in less than 4hrs. They reloaded the operating system on my 2008 IMAC and did a fresh install. Pricing was reasonable and I check several sources including other local shops. They have been in buisness for a long time and would recommend giving them a shot before going anywhere else. (I DROVE FROM RICHMOND) Thanks Bits and Bytes team for a job well done!
I had a software issue and it was solved in less than 4hrs. They reloaded the operating system on my 2008 IMAC and did a fresh install. Pricing was reasonable and I check several sources including other local shops. They have been in buisness for a long time and would recommend giving them a shot before going anywhere else. (I DROVE FROM RICHMOND) Thanks Bits and Bytes team for a job well done!
Kathryn Cisneros
May 19, 2022
Rush Selden
May 16, 2022
Larry and Derrek were fantastic. To say they went above and beyond reasonable expectations would be a great understatement. They could tell I was a bit "harried" (another understatement), so went out of their way to not only tend to their other customers, but to make an incredible effort to get me up and running after a major computer failure while I waited!
Just as important as their speed and attention was their expertise, which impressed me (and I am used to working with large company IT personnel), but they were also calming (not easy with me), and made me feel like I was not only in good hands, but very important. They fixed the problem, then I had another, so they fixed that, loaded a new computer, moved all my data, programs, setup, etc. quickly, professionally and in a way that made me feel like their most important customer and without any negativity.
This is service that one does not find any more. They have earned a position as my sole IT vendor, and I cannot recommend them highly enough. I now see why they have been in continuous business for so long: They are simply marvelous at what they do!
Just as important as their speed and attention was their expertise, which impressed me (and I am used to working with large company IT personnel), but they were also calming (not easy with me), and made me feel like I was not only in good hands, but very important. They fixed the problem, then I had another, so they fixed that, loaded a new computer, moved all my data, programs, setup, etc. quickly, professionally and in a way that made me feel like their most important customer and without any negativity.
This is service that one does not find any more. They have earned a position as my sole IT vendor, and I cannot recommend them highly enough. I now see why they have been in continuous business for so long: They are simply marvelous at what they do!
TXTiger
Apr 22, 2022
These guys are real pros and super knowledgeable. Luis (I'm pretty sure that was his name) helped me out just based on my novice level explanation of my motherboard problem. He explained to me what they charge for and told me how to get the help I needed at the lowest cost to myself. And when I needed a pin straightened, he helped me out. I highly recommend you bring your PC problems here if you're in Katy or the surrounding area. Good, honest electronic service super hard to find.
Krista Anderson
Apr 11, 2022
My daughter's desktop computer was giving her problems with web pages and games not opening or being extremely slow. I took the computer to bits and bytes for them to look at it. Turns out her gb storage was full. I know nothing about computers obviously or I should have been able to figure that out. They didn't charge me a fee to look at it which I really appreciate. Definitely will use them again in the future if needed
Steve London
Apr 10, 2022
Valerie Clemente
Mar 27, 2022
Derek Hudson
Dec 04, 2021
Lesley Holman
Aug 12, 2021
We have been with Bits & Bytes for several years and they never fail us! We have bought a few laptops, had repairs done and even had a walk through fixing over the phone. I cannot say enough about the quality of their work and the friendliness of the professionals working there! Keep up the great work!