The company was formed in 2000 as Estes Park's first high-speed Internet service. It enjoys a well-deserved reputation for service and quality in providing high speed internet, network consulting, computer repair and web design. We address the needs of our customers with professionalism, promptness, and as always, courtesy and respect. If you're looking for an all-in-one, high-quality solution for your computing needs, Airbits is the place.The Airbits office is located at 439 West Elkhorn Ave in the West Park Shopping Center, near Performance Park and on Fall River. We value our place in the Estes Valley community and is a sponsor of the Estes Park Learning Place. Airbits recently moved its operations to a building the company purchased and renovated, joining some of its neighboring businesses in revitalizing this lovely area of downtown Estes Park.
Highlights and features
- Computer Repair & Maintenance, Mac Repair, Server Installation & Configuration, Network Support & Administration, IT Support
Services
Computer Repair
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Media Guy does computer repair,services, and consulting and is PC, Mac, Linux and Unix friendly. We enjoy solving both software and hardware issues and have successfully tackled many difficult, perplexing issues that PCs generate. Our hourly rates are $70 when the computer is in the shop and $80 when we visit your computer on site. We use common sense in deciding whether a particular computer repair is likely to effect a good outcome for you. We explain what we find and ways to improve your computer's performance in the future.
Networking
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Airbits is available to help you set up your residential or business local area net work to allow the sharing of Internet access, printers and files across multiple computers. Networking between PCs, Macs, and Linux boxes offers users convenient options for remote access, file storage and backup, and printing to a common printer. Residences as well as businesses can benefit greatly from by networking computers together. We can teach you the basics of using your computer network and simple administrative techniques you can apply.
People
David Krumme
David Krumme is a retired professor of computer science from Tufts University in Boston. His wife Cynthia has also retired after a varied career of teaching, writing, marketing, and video production. Cynthia's sister Deborah handles the front desk. Their son Matt is a graduate of Carleton College and Cornell University with network and computer experience at nonprofit organizations. Their daughter Catherine, a teacher at the Estes Park Learning Place, occasionally helps out in the office as well. Canines Millie and Susie are often there to greet customers and act as all-around mood enhancers.
Reviews (5) Lizbeth Burkhardt
Feb 04, 2022
These folks are the most professional, efficient and helpful company- people-ever! Logan rocks as does the owner. I have used Airbits through 4 moves and over 10 years! Susan was also awesome, too, when she was with the company. I highly recommend them-super good internet service! Love you. Guys! Keep it up!
Creigy
Jun 13, 2020
The only reason I give two stars here instead of one is because of the awesome customer service and tech knowledge of the lead installer/technician. The name of this man escapes me at this moment but he is awesome and super helpful, he's worked for the company since the original owners were in place. The newer tech, younger short haired blonde guy is not helpful and not someone I would ever want inside my house or business.
The bread and butter of this company is their supposedly "Fast, reliable high speed internet." I have been using these guys for years, probably close to 5 or 6 years and there has not been one solid week where I didnt have serious issues with connectivity or advertised "speeds." Speed is a must for me and my business, I have multiple networks in my place of business/home because I need the redundency.
Because of this, I have created scripts that check my interent speeds on all networks every couple hours during the day. I pay upwards of $75 a month for an average of less than 5mbps download and 1.09 upload speeds through Air Bits. This is outrageously bad. You'll find faster speeds in a lot of third world countries and this is supposedly the second fastest internet speed they offer.
The other large companies in Estes Park offer close to 15mbps down and up at a fraction of the cost. Not to mention the fact that city owned gigabit internet is less than 2 years away from being available throughout Estes Park. Air Bits has not done anything to modernize their network and it's really showing. This was an amazing small, family owned business that I was happy to support for many years.
However at this point it has changed hands a couple times, the real ingenuity is gone and it no longer makes any sense to continue to pay for a sub par service when 3+ other options exist in the Estes Valley.
The bread and butter of this company is their supposedly "Fast, reliable high speed internet." I have been using these guys for years, probably close to 5 or 6 years and there has not been one solid week where I didnt have serious issues with connectivity or advertised "speeds." Speed is a must for me and my business, I have multiple networks in my place of business/home because I need the redundency.
Because of this, I have created scripts that check my interent speeds on all networks every couple hours during the day. I pay upwards of $75 a month for an average of less than 5mbps download and 1.09 upload speeds through Air Bits. This is outrageously bad. You'll find faster speeds in a lot of third world countries and this is supposedly the second fastest internet speed they offer.
The other large companies in Estes Park offer close to 15mbps down and up at a fraction of the cost. Not to mention the fact that city owned gigabit internet is less than 2 years away from being available throughout Estes Park. Air Bits has not done anything to modernize their network and it's really showing. This was an amazing small, family owned business that I was happy to support for many years.
However at this point it has changed hands a couple times, the real ingenuity is gone and it no longer makes any sense to continue to pay for a sub par service when 3+ other options exist in the Estes Valley.
Austin Waskey
Feb 07, 2020
Rachel Pfeiffer
Apr 25, 2019
We are rv work campers for the summer season in Estes Park! The WiFi and cell data service is not very good in this area due to lack of towers, the mountains and the number of tourists that come through here! We finally had enough frustration and called Airbits to see if we could get their service installed in our RV! They came out the same day and installed this device on the back of our RV and had us up and running on stable internet!
We couldn't be more thrilled now that we can stream Netflix, Sling or simply surf the Internet! I can now video conference with my kids and grandkids is best part though! Wonderful customer service and more than happy with this local company!
We couldn't be more thrilled now that we can stream Netflix, Sling or simply surf the Internet! I can now video conference with my kids and grandkids is best part though! Wonderful customer service and more than happy with this local company!
Caity Leeds
Mar 10, 2018
We moved to Estes Park back in May - we were in the market for high-speed, reliable wifi as we work from home. As an added bonus, we were living in a trailer on our property as our home was being built - so we also needed a company that could accommodate that. I am not going to lie - I was totally hesitant about the reliability of wifi and internet in general in the mountains coming from a big city.
But my husband found Airbits, he was completely impressed by the speed quoted and the fact we could talk to a real human that cared about their service. In everything that has happened over the 9 months with home construction, the one thing that has never let us down was Airbits wifi reliability, speed, and customer service. In the 9 months we have been using them - Internet went down for all of 20 minutes ONE day.
My husband called, Chris was already aware and was on it and he was. Airbits allows us to earn our living and live our lives filled with streaming and internet searching and for that we will be forever grateful! Thanks for being an amazing LOCAL company to deal with!
But my husband found Airbits, he was completely impressed by the speed quoted and the fact we could talk to a real human that cared about their service. In everything that has happened over the 9 months with home construction, the one thing that has never let us down was Airbits wifi reliability, speed, and customer service. In the 9 months we have been using them - Internet went down for all of 20 minutes ONE day.
My husband called, Chris was already aware and was on it and he was. Airbits allows us to earn our living and live our lives filled with streaming and internet searching and for that we will be forever grateful! Thanks for being an amazing LOCAL company to deal with!
